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Riverbed Technology, Inc.

SteelHead

Composite Score
7.8 /10
CX Score
8.1 /10
Category
SteelHead
7.8 /10

What is SteelHead?

Secure optimization of all applications, across hybrid networks to users everywhere so you can leverage global resources and access applications and data from anywhere.

Company Details


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Awards & Recognition

SteelHead won the following awards in the SD-WAN - Midmarket category

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SteelHead Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SteelHead.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SteelHead?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Feature Ratings

Average 85

Application Optimization

91

Load Sharing

90

Adaptive Traffic

88

Dynamic Routing

88

Resilience

87

Multiple Connection Type Support

86

Quality of Service

86

Flexible Deployment

83

SD-WAN Security

82

Simple Administration

80

Ease of Troubleshooting

75

Vendor Capability Ratings

Average 82

Vendor Support

90

Ease of Data Integration

86

Ease of Implementation

85

Usability and Intuitiveness

85

Ease of IT Administration

84

Quality of Features

80

Ease of Customization

80

Availability and Quality of Training

79

Business Value Created

79

Product Strategy and Rate of Improvement

76

Breadth of Features

76

SteelHead Reviews

Gopal Krishan M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

A necessary product but with a very niche market.

Likeliness to Recommend

8 /10

What differentiates SteelHead from other similar products?

Market Leadership. First in its category. Innovation. Focus on a very niche players and market.

What is your favorite aspect of this product?

WAN and application optimization using a very simple concept of session management (In a high level description).

What do you dislike most about this product?

Limited scope in terms of where it is necessary and should be implemented. Sometimes very limited scope for customization.

What recommendations would you give to someone considering this product?

If you are from ISP or Enterprise Service/Product delivery industry; that also with Fortune 500 then only you should consider this. Otherwise it will not be useful to you in its maximum extent and ROI will be negative.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Kevin W.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Quick and easy under 30 minutes to full install

Likeliness to Recommend

10 /10

What differentiates SteelHead from other similar products?

Ease of use

What is your favorite aspect of this product?

Set it and forget ut

What do you dislike most about this product?

Price point

What recommendations would you give to someone considering this product?

Do it, definitely

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Ravi Kiran N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

WAN Optimizer with SDWAN

Likeliness to Recommend

8 /10

What differentiates SteelHead from other similar products?

Real WAN optimizer with SDWAN functionality.

What is your favorite aspect of this product?

Application performance optimization

What do you dislike most about this product?

More focused on WAN optimization but with Internet evolving this may not be a prime requirement for IT

What recommendations would you give to someone considering this product?

If you are looking for genuine application performance optimizer in limited bandwidth circuits then this is the product.

Pros

  • Performance Enhancing
  • Reliable
  • Trustworthy
  • Respectful

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