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SteelHead Logo
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Riverbed Technology, Inc.

SteelHead

Composite Score
7.8 /10
CX Score
8.1 /10
Category
SteelHead
7.8 /10

What is SteelHead?

Secure optimization of all applications, across hybrid networks to users everywhere so you can leverage global resources and access applications and data from anywhere.

Company Details


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Awards & Recognition

SteelHead won the following awards in the SD-WAN - Midmarket category

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SteelHead Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SteelHead.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SteelHead?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Feature Ratings

Average 85

Application Optimization

91

Load Sharing

90

Adaptive Traffic

88

Dynamic Routing

88

Resilience

87

Multiple Connection Type Support

86

Quality of Service

86

Flexible Deployment

83

SD-WAN Security

82

Simple Administration

80

Ease of Troubleshooting

75

Vendor Capability Ratings

Average 82

Vendor Support

90

Ease of Data Integration

86

Ease of Implementation

85

Usability and Intuitiveness

85

Ease of IT Administration

84

Quality of Features

80

Ease of Customization

80

Availability and Quality of Training

79

Business Value Created

79

Product Strategy and Rate of Improvement

76

Breadth of Features

76

SteelHead Reviews

Seun a.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

SDWAN from Riverbed

Likeliness to Recommend

10 /10

What differentiates SteelHead from other similar products?

WAN optimization - Excellent Performance SD WAN - Excellent Application security features - excellent Dashboard - Excellent Very stable - 10X compression

What is your favorite aspect of this product?

product capabilities are upto the par and meets our requirement

What do you dislike most about this product?

To improve the tool, it lacks a real-time traffic graph.

What recommendations would you give to someone considering this product?

Performance par excellence Very Robust Excellent reporting SD WAN - Amazing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stefan S.

  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great quality product with adequate support

Likeliness to Recommend

7 /10

What differentiates SteelHead from other similar products?

It has continuously demonstrated its capabilities to improve quality with relative ease.

What is your favorite aspect of this product?

Its ease of use and ease of implementation

What do you dislike most about this product?

I dislike nothing

What recommendations would you give to someone considering this product?

That they will be getting their value definitely

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Niketan S.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

An all in one product with great ROI

Likeliness to Recommend

10 /10

What differentiates SteelHead from other similar products?

The ease of deployment at the initial stages of implementation, the service and support provided by the technical team (when under contract obviously). I have had instances when certain cases have taken a long time to get redressal too however one thing is for sure, they will give a resolution to the issues you face. But mostly, it's a quick friendly call to get most of the issues/cases sorted. Looking at the financial aspect of the product, it is usually future ready and gives amazing ROI. We have multiple models being used in our organization and we have had them for almost an eternity now. And they still work like a charm.

What is your favorite aspect of this product?

A bit tricky, but easy administration once you get a hang of it. Very easy to troubleshoot. And the sales price point is just awesome if you bag a good deal

What do you dislike most about this product?

I have only faced issues with cert (CSR) import to the appliance. It can be me but it usually fails the first time for me. So that is my only issue with steelhead appliances

What recommendations would you give to someone considering this product?

Go for it. It makes absolute sense. And with new features coming up... It is on its way to become a complete single box design. Good for your present as well as future

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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