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Staffbase Logo Award Winner Product Badge
Staffbase Logo Award Winner Product Badge
Staffbase Inc.

Staffbase

Composite Score
8.4 /10
CX Score
8.9 /10
Category
Staffbase
8.4 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Newsletter Creation

87

Pulse Surveys

86

Instant Messaging

86

Rewards Recognition

85

Employee Directory

85

Mobile

84

Intranet

84

Emergency Notification

83

Single Sign-On (SSO)

82

Surveys and Polling

82

Application Integration

80

Vendor Capability Ratings

Average 84

Quality of Features

89

Vendor Support

88

Breadth of Features

88

Ease of Data Integration

85

Usability and Intuitiveness

84

Ease of Implementation

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

81

Business Value Created

81

Ease of Customization

75

Staffbase Reviews

Ayaan K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Perfect for business apps is Staffbase

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

The integration of our non-desk staff was our main objective. Finally, they are reachable by us with the same speed and reliability as the office workers. Additionally, we'll soon make the duty schedule in the app available to our driving staff (data source SAP).

What is your favorite aspect of this product?

There are many visibility options, and I appreciate the group system for its many use cases. The layout appears to be really sleek and contemporary, and using the experience studio backend is very simple.

What do you dislike most about this product?

Long wait for the creation of commonly requested and desperately needed changes (idea portal), such as a file manager. I haven't yet discovered anything or a feature that I don't like.

What recommendations would you give to someone considering this product?

The software is focused on the workforce. The ideal method for customizing information, creating user groups, and providing a wide variety of plug-ins right out of the box. The excellent customer service team at staffbase.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Vendor's Interest First

Rajiv R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Staffbase Meets All Requirements

Likeliness to Recommend

7 /10

What differentiates Staffbase from other similar products?

There were some menu difficulties that we resolved, but it was a simple fix. The next advantage is the instantaneous communication we can have with our personnel.

What is your favorite aspect of this product?

We can close the communication gap in our organization thanks to Staffbase. Our intranet can be changed quickly and easily using Staffbase, and it is accessible from practically any computer or mobile device. Information is readily available to employees.

What do you dislike most about this product?

While some features appear to be very well thought out, others are either missing altogether or require challenging API calls. The best illustration of this is the calendar plugin, which is deficient in fundamental features like repeated events, for instance.

What recommendations would you give to someone considering this product?

The admin interface is my favorite feature of the Staffbase software. It is simple to use and quick to make adjustments so that your staff members are always aware of notifications and information.

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

Suraj S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

#1 platform for employee communications

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

Our staff had been telling us they wanted greater communication in their feedback. Before, they had to wait for their boss to inform them of developments. Now that we've published it in the app, everyone has access to up-to-date information.

What is your favorite aspect of this product?

Nothing is required; everything is attainable. We don't all presently use all of the other functions that Staffbase offers. But as time goes on, we'll expand this so that workers may always learn something new. Our production staff, in particular, greatly benefits from the new app because it gives them access to all the information and strengthens their relationship with the business.

What do you dislike most about this product?

Overall, there are only a few minor items that we could wish to alter, but Staffbase still has other options available. Integration into current IT platforms is still up for debate or resolution.

What recommendations would you give to someone considering this product?

We can now swiftly, flexibly, and much more effectively communicate with our manufacturing staff. In addition, we can now favorably affect employee loyalty much more.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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