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Staffbase Logo Award Winner Product Badge
Staffbase

Staffbase

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Staffbase
8.8 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 84

Rewards Recognition

87

Employee Directory

87

Newsletter Creation

86

Pulse Surveys

86

Intranet

86

Instant Messaging

86

Mobile

85

Emergency Notification

85

Single Sign-On (SSO)

84

Application Integration

83

Surveys and Polling

82

Vendor Capability Ratings

Average 85

Vendor Support

88

Ease of Data Integration

88

Quality of Features

88

Product Strategy and Rate of Improvement

87

Breadth of Features

86

Usability and Intuitiveness

85

Ease of Implementation

85

Availability and Quality of Training

84

Business Value Created

83

Ease of IT Administration

82

Ease of Customization

82

Staffbase Reviews

Al MUHANNA M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Fascinating product

Likeliness to Recommend

7 /10

What differentiates Staffbase from other similar products?

Staffbase is designed with a mobile-first approach, recognizing the importance of reaching employees wherever they are. The platform offers native mobile apps for iOS and Android devices, ensuring that employees can access information, communicate, and engage with their organization anytime, anywhere.

What is your favorite aspect of this product?

user-friendly interface and interactive features contribute to enhancing employee engagement and fostering a sense of connection and belonging within the organisation.

What do you dislike most about this product?

Configuring Staffbase to align with specific organisational needs and workflows can sometimes be complex, particularly for users who are not familiar with the platform or its customisation options.

What recommendations would you give to someone considering this product?

Involve key stakeholders from different departments and levels of the organization in the decision-making process. Solicit input and feedback from employees to understand their needs, preferences, and expectations regarding communication and engagement platforms.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Respectful

Anuroop V.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Great product

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

Staffbase is designed with a mobile-first approach, prioritizing the needs of employees who primarily access company communications and information on their mobile devices. The platform provides a seamless and intuitive mobile experience, including native mobile apps for iOS and Android devices.

What is your favorite aspect of this product?

Staffbase's mobile-first approach allows users to access company communications and information on the go, providing convenience and flexibility for employees who rely on mobile devices.

What do you dislike most about this product?

While Staffbase offers integration capabilities with third-party systems and tools, integrating with existing IT infrastructure and workflows may require technical expertise and effort. Organisations with complex IT environments may encounter challenges in achieving seamless integration.

What recommendations would you give to someone considering this product?

Clearly define your organiaation's objectives and requirements for employee communication and engagement. Identify key use cases, target audiences, and desired outcomes to guide the selection and implementation process.

Pros

  • Continually Improving Product
  • Unique Features
  • Client Friendly Policies
  • Helps Innovate

Kim H.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use communications platform

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

In my opinion Staffbase has a lot of processes in place to help customers strategically and technically launch their communications platform. The product is very easy to use and the support of their people make the difference.

What is your favorite aspect of this product?

How easy you can create content for mobile and web. In the backend of the platform you can do a lot yourself to customise and it's easy to create good designs for pages. Their support website and academy helps editors to build on their own.

What do you dislike most about this product?

It's an expensive platform which works perfect for communicaton purpose, but and to embed specific features to make it a complete intranet/starting portal for employees you often have to pay a 3rd party.

What recommendations would you give to someone considering this product?

Create a good team of strategic, creative and IT colleagues to make sure you launch a communication platform which really benefits your employees.

Pros

  • Friendly Negotiation
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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