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Staffbase

Staffbase

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Staffbase
8.8 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 84

Rewards Recognition

87

Employee Directory

87

Newsletter Creation

86

Pulse Surveys

86

Intranet

86

Instant Messaging

86

Mobile

85

Emergency Notification

85

Single Sign-On (SSO)

84

Application Integration

83

Surveys and Polling

82

Vendor Capability Ratings

Average 85

Vendor Support

88

Ease of Data Integration

88

Quality of Features

88

Product Strategy and Rate of Improvement

87

Breadth of Features

86

Usability and Intuitiveness

85

Ease of Implementation

85

Availability and Quality of Training

84

Business Value Created

83

Ease of IT Administration

82

Ease of Customization

82

Staffbase Reviews

Samantha M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Create internal communications from anywhere

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

-It has allowed us to make beautiful emails. -It is the best way to contact employees. -It is a complete intranet to manage files, content and news from this place. -He helped us achieve our goals. -Create effective, efficient and productive communications.

What is your favorite aspect of this product?

It is the ease with which we can create meetings and connect with various people in our company, with great executives, employees and directors. It provides channels that help us collaborate online and thus maximizes teamwork.

What do you dislike most about this product?

There is nothing additional to add; through this tool, we can manage all content and communications from one place, it helps us strategize and plan each important project and task, as well as share it with an entire team.

What recommendations would you give to someone considering this product?

It is a product that works very well and through which we can maximize our collaborations and improve our objectives and goals.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Rajiv R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Staffbase Meets All Requirements

Likeliness to Recommend

7 /10

What differentiates Staffbase from other similar products?

There were some menu difficulties that we resolved, but it was a simple fix. The next advantage is the instantaneous communication we can have with our personnel.

What is your favorite aspect of this product?

We can close the communication gap in our organization thanks to Staffbase. Our intranet can be changed quickly and easily using Staffbase, and it is accessible from practically any computer or mobile device. Information is readily available to employees.

What do you dislike most about this product?

While some features appear to be very well thought out, others are either missing altogether or require challenging API calls. The best illustration of this is the calendar plugin, which is deficient in fundamental features like repeated events, for instance.

What recommendations would you give to someone considering this product?

The admin interface is my favorite feature of the Staffbase software. It is simple to use and quick to make adjustments so that your staff members are always aware of notifications and information.

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

Ayaan K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Perfect for business apps is Staffbase

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

The integration of our non-desk staff was our main objective. Finally, they are reachable by us with the same speed and reliability as the office workers. Additionally, we'll soon make the duty schedule in the app available to our driving staff (data source SAP).

What is your favorite aspect of this product?

There are many visibility options, and I appreciate the group system for its many use cases. The layout appears to be really sleek and contemporary, and using the experience studio backend is very simple.

What do you dislike most about this product?

Long wait for the creation of commonly requested and desperately needed changes (idea portal), such as a file manager. I haven't yet discovered anything or a feature that I don't like.

What recommendations would you give to someone considering this product?

The software is focused on the workforce. The ideal method for customizing information, creating user groups, and providing a wide variety of plug-ins right out of the box. The excellent customer service team at staffbase.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Vendor's Interest First

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