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Squirrel Systems Inc

Squirrel POS

Composite Score

6.2 /10

CX Score

7.0 /10

15 Reviews Write a Review

What is Squirrel POS?

Built on a proven and reliable platform, everything about Squirrel POS software has been designed with flexibility and efficiency in mind

Company Details

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Squirrel POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Squirrel POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

67 Likeliness to Recommend

95 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Squirrel POS?

10% Negative

11% Neutral

79% Positive

Pros

Reliable
Helps Innovate
Enables Productivity
Trustworthy

Feature Ratings

Average 71

Inventory Recipe Management

PCI Compliance

Payment Processing

Workforce Management

Table Reservations Management

Advanced Compliance & Statutory

Check Settlement Types

Advanced Reporting Analytics

Kitchen Course Management

Integrations

Multiple Venue Property Concept Support

Vendor Capability Ratings

Average 68

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Squirrel POS Reviews

David H.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

High performance and versatile POS

Likeliness to Recommend

7 /10

What differentiates Squirrel POS from other similar products?

Squirrel POS has features that ensure increased efficiency and significantly improved operations. It offers an open platform and the database helps to make the most appropriate decisions. It offers a set of high quality hardware that is perfectly adapted to the characteristics of each business. It provides a set of integrations that guarantee an optimal development of the ecosystem to improve the services of the hotel industry. It has the ability to generate very clear reports that greatly help business performance.

What is your favorite aspect of this product?

It is easy to use and the user interface is visually pleasing. The initial setup was considerably easy. Provides fast and efficient access through Android or iOS mobile devices. It offers POS hardware tailored to business and commercial needs. Increase system uptime with excellent failsafe options. The billing system of the app is very good and easy to use. It integrates seamlessly with the Onosys and Tillster platforms.

What do you dislike most about this product?

It is necessary to incorporate a higher level of customization in the management of the different processes of the platform. You also need to incorporate documentation that makes it easy for users to train to fully use the functions.

What recommendations would you give to someone considering this product?

The system is easy to learn and the design helped tremendously. Facilitate smooth and fast transactions. It is a high quality point of sale system. I recommend the implementation.

Pros

Reliable
Inspires Innovation
Respectful
Fair

April G.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

Easy to use, cost effective, and innovative system

Likeliness to Recommend

9 /10

What differentiates Squirrel POS from other similar products?

Innovative system, effective and all-encompassing

What is your favorite aspect of this product?

Easy to use functionality

What do you dislike most about this product?

Offline issues

What recommendations would you give to someone considering this product?

I would definitely recommend. Highly effective and worth the cost!

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

How We Deliver

Squirrel POS

What is Squirrel POS?

Company Details

Need Assistance?

Awards & Recognition

2020 Emotional Footprint Champion

Squirrel POS Ratings

67 Likeliness to Recommend

95 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Squirrel POS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Inventory Recipe Management Tracks inventory in stock and in-transit, can post alerts based on availability of ingredients. Full recipe, ingredient and product-costing capabilities

PCI Compliance PCI, EMV compliance in conjunction with mandatory tokenization

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Table Reservations Management The solution tracks table status and allows servers to be assigned to specific tables.

Advanced Compliance & Statutory PCI, EMV compliance in conjunction with mandatory tokenization, Gaming compliance for comp accounting/integration. Jurisdictional Invoicing and tax (ie: VAT)

Check Settlement Types Such as coupons, gift card, gaming & non-gaming comps, points, house accounts, split check, cash, debit/credit card, mobile payment such as Apple Pay.

Advanced Reporting Analytics Has reporting templates, capable of standard reporting, forecasting, customized reports (including predictive analytics and real-time) down to the check level

Kitchen Course Management The solution includes KDS support and assists in kitchen production by printing/displaying/routing orders, coursing, recipes by prep line, or other criteria.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Multiple Venue Property Concept Support Manage POS system definitions, menu items, pricing for various venues from a single dashboard and is flexible to support a variety of restaurant concepts

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Squirrel POS Reviews

David H.

High performance and versatile POS

Likeliness to Recommend

Pros

April G.

Easy to use, cost effective, and innovative system

Likeliness to Recommend

Pros

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Title

Feature Ratings

Inventory Recipe Management

PCI Compliance

Payment Processing

Workforce Management

Table Reservations Management

Advanced Compliance & Statutory

Check Settlement Types

Advanced Reporting Analytics

Kitchen Course Management

Integrations

Multiple Venue Property Concept Support

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization