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Squarespace Inc

Squarespace

Composite Score
8.0 /10
CX Score
8.0 /10
Category
Squarespace
8.0 /10

What is Squarespace?

From websites and online stores, to marketing tools and analytics, Squarespace is the all-in-one platform to build a beautiful online presence. Our platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, stylish, and easy-to-manage online presence.

Company Details


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Awards & Recognition

Squarespace won the following awards in the Digital Experience - Midmarket category

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Squarespace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Squarespace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

86 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Squarespace?

6% Negative
3% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Saves Time

Feature Ratings

Average 81

Web Publishing Capabilities

87

Standard Templates

86

Content Security

83

Management Interface

81

E-Commerce Integration

81

Multi Channel Support

79

Translation Facilitation

78

Content Repository

78

Digital Asset Management

77

Social Media Integration

74

Analytics and Reporting

72

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Ease of Implementation

85

Business Value Created

84

Vendor Support

82

Quality of Features

81

Ease of IT Administration

81

Availability and Quality of Training

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Ease of Data Integration

74

Squarespace Reviews

Ayrton C.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Create a website using Squarespace!

Likeliness to Recommend

10 /10

What differentiates Squarespace from other similar products?

Squarespace is easy to use because of its incredibly user-friendly drag-and-drop interface. Even beginners will get the hang of it quite fast. The building is maintained in an extremely "clean" manner; extra bells and whistles are not needed. It's a pretty stylish and contemporary design that I like. Additionally, there is an app that works well for traveling that lets you quickly and simply create articles on your smartphone. Squarespace makes it simple and painless to start a blog or website. No prior experience with programming is required. This facilitates getting started extremely easily. In order to make the website or blog appear

What is your favorite aspect of this product?

Squarespace offers a plethora of design options, and the interface gently leads the user through the process. If something is changed, the page's structure is maintained and doesn't become disorganized. With just a few clicks, you can easily create stunning websites by adding text, video, and photographs. This gives every page the appearance of a polished website, and it can be connected to other partners like Stripe for payment processing and Printful for print-on-demand. It's simple to add things, and articles have amazing views. The Squarespace pages are among my most stunning creations to this day.

What do you dislike most about this product?

You may construct a website or blog for a lot less money with other providers; the annual subscription is rather pricey. Furthermore, unlike WordPress, for instance, there are no widgets. The subsequent photo editing is also a little difficult for me because it requires a lot of back and forth clicking. Moreover, there is only English on the menu. Since I haven't had any bad encounters with Squarespace, it's difficult to comment. Perhaps there aren't enough partners for further functionality. However, it's not really necessary. Squarespace appears to be the ideal choice for creating both a website and an online store.

What recommendations would you give to someone considering this product?

I quickly and easily created stunning, eye-catching websites using Squarespace, and I linked an easy-to-use store that I filled with content from my production partner. As a result, I am also able to attract more customers who are looking for high-quality design. Squarespace is a scalable platform that has the capacity to manage high traffic volumes. For tech companies hoping to develop significantly, this is crucial. For our clients, we use Squarespace to build resource websites. Squarespace provides a vast array of customizable features and designs that let companies build websites that are suited to their own requirements and brand.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew Lucca C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Squarespace: Leading CMS.

Likeliness to Recommend

9 /10

What differentiates Squarespace from other similar products?

Dozens of plugins, many options, unlimited amounts of intranet content, blogs, etc. Excellent accommodation, affordable (in terms of costs)

What is your favorite aspect of this product?

Dozens of plugins, excellent hosting, high redundancy... Finally, create websites from the intranet.

What do you dislike most about this product?

I like this platform, I have had a pleasant experience.

What recommendations would you give to someone considering this product?

It is very versatile, providing all the flexibility you may need, from unlimited plugins and more.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

Gabriel R.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

A highly professional and sophisticated software

Likeliness to Recommend

10 /10

What differentiates Squarespace from other similar products?

I've used many website builders and so far, Squarespace has proven to be very efficient, complex, yet simple to learn and use. The templates are sophisticated and contemporary, giving me great visual options for food industry related website designing. The email templates are also up to par as you can brand its design with one's website branding and look. The marketing tools are exceptional, too, and very clear to understand and execute.

What is your favorite aspect of this product?

I love the ease of moving the blocks around and also updating each page when needed. The same with the weekly email newsletters as they need to be changed every week, yet the adjustments are done very quickly and easily thanks to Squarespace's integrated and manageable software.

What do you dislike most about this product?

I wish there were more Text Font options for the email newsletters.

What recommendations would you give to someone considering this product?

Once you learn the software well, the creativity part will take over, and from there the capabilities are so many. Using Squarespace has become quite enjoyable to use :)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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