What is Squarespace?
From websites and online stores, to marketing tools and analytics, Squarespace is the all-in-one platform to build a beautiful online presence. Our platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, stylish, and easy-to-manage online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
86 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Squarespace?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Standard Templates
Content Security
Management Interface
E-Commerce Integration
Multi Channel Support
Translation Facilitation
Content Repository
Digital Asset Management
Social Media Integration
Analytics and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Vendor Support
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Squarespace Reviews
Camilo D.
- Role: C-Level
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Solid option, customization lacking a bit
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Squarespace's templates are fantastic and even the site reflects a modern organization, focused on iterating fast to catch up with the trends in web design.
What is your favorite aspect of this product?
The look and feel. Squarespace's templates do not feel like they are templates, they can be used right away. In terms of features, it's probably lagging behind Wix, but their design team is phenomenal and that might be important for certain organizations looking to have a killer web presence.
What do you dislike most about this product?
In spite of the nice-looking templates and other features, it's limited in the way the end product can be customized. This is not Squarespace's fault, as this applies to every platform that tries to do so many things at once (content management, content delivery, e-commerce, etc). I get that it's difficult for companies to evolve given the speed at which the web space changes, but nonetheless, they could do a better job offering more customization options.
What recommendations would you give to someone considering this product?
Squarespace has always lagged behind Wix, which is probably the industry leader in this space. If you need a lot of features, then probably Wix is better, but in any case, if you need a website with many features, chances are, you need to do custom design work, so in that case, going with a headless CMS is probably better. Otherwise, Squarespace is a solid choice for anyone who wants to publish a small but pretty website in a matter of hours.
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Enables Productivity
John L.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Committed and Collective Application
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Squarespace has included the E Commerce extension in this program, helping all the transactions be completed in this platform. Two, there is the digitalization of various assets, streamlining the employed management strategies.
What is your favorite aspect of this product?
Squarespace has embraced the required content security measures or programs, making us always safe and focused. There is the social media integration, a art that makes us connect and work with people of all nature.
What do you dislike most about this product?
The existing capabilities from Squarespace are satisfactory, and they give us the required delight levels, hence, we have a clean mindset and support always.
What recommendations would you give to someone considering this product?
Make the efforts of bring Squarespace closer in your firm, because different E-commerce encounters and transactions will be enhanced. Safety precautions will be lifted, among others.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Christina G.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Mar 2021
great software
Likeliness to Recommend
What differentiates Squarespace from other similar products?
its easy to use the pre built features and gives us a quick and easy start
What is your favorite aspect of this product?
that we dont need to create from scratch. its a stepping stones and gives us a lot of help
What do you dislike most about this product?
the look of it seems to be a bit bland. maybe spice it up or give it like an upgrade to be more pleasing to look at
What recommendations would you give to someone considering this product?
nothing to say here really
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
