What is Squarespace?
From websites and online stores, to marketing tools and analytics, Squarespace is the all-in-one platform to build a beautiful online presence. Our platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, stylish, and easy-to-manage online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
86 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Squarespace?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Standard Templates
Content Security
Management Interface
E-Commerce Integration
Multi Channel Support
Translation Facilitation
Content Repository
Digital Asset Management
Social Media Integration
Analytics and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Vendor Support
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Squarespace Reviews
Kira D.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2022
Perfect for novice website builders
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Much easier to use compared to other website builders. SquareSpace is intuitive and simple to play around with to construct the website that work for your business and customers.
What is your favorite aspect of this product?
Love how easy it is to use for podcasts. Setting up an RSS feed was relatively straight forward. Creating the blog post for the podcast is amazing.
What do you dislike most about this product?
I hope to see more templates and customization in the future.
What recommendations would you give to someone considering this product?
Look no further! SquareSpace is the best, I give it my highest recommendation.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Shayna C.
- Role: Student Academic
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2022
Easy to use and great for webmaster beginners!
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Squarespace has many simple templates that can be used and customized based on your industry. It also allows you to be more personable through things like including social medias and blog posts, thus enhancing your portfolio.
What is your favorite aspect of this product?
I really love the construction of the site. It’s like everything you like need, is right there in nice sections. Unlike other sites, where you have to find what you want through multiple pages and back links that could be broke and you don’t know; everything need is there. The only thing you need to know is what you want to fix. Also it doesn’t take years of programming or a master’s degree to figure out how to edit and design your pages, the only thing you need is the idea. Squarespace takes care of everything else for you!
What do you dislike most about this product?
I know everyone needs to buy the next best plan, and that’s how companies stay in business. I hate that they don’t have a scheduling feature that comes with the paid, business pro plans. I feel there needs to be something, even if it’s just to have one calendar; there needs to be one calendar or a scheduler for that plan. Some people can’t afford the bigger plans, and they need to do business too. But the product itself is great!
What recommendations would you give to someone considering this product?
It’s easy to use, no coding necessary. The website templates are simple and very customizable, there’s no lag in any section of the site and it comes fully loaded with everything you need!
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
Chuck F.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Mar 2022
Easy to use for those who have never managed sites
Likeliness to Recommend
What differentiates Squarespace from other similar products?
It's so easy to use, quite plug and play
What is your favorite aspect of this product?
I can teach people to use it in 20 minutes
What do you dislike most about this product?
The lack of advanced customizaion.
What recommendations would you give to someone considering this product?
Use it, without a doubt.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
