Sprinklr Service

What is Sprinklr Service?

Sprinklr Service is a digital-first solution powered by a unified customer experience management (Unified-CXM) platform, helping you engage with customers earlier across 35+ channels and scale service with a human touch. Service is fueled by the most advanced AI engine in the industry — analyzing billions of conversations in real time, identifying intent and sentiment, and routing customers to the right resource at the right time.