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Spotler CRM

Spotler CRM

Composite Score
7.1 /10
CX Score
7.4 /10
Category
Spotler CRM
7.1 /10

What is Spotler CRM?

Spotler CRM (formerly Really Simple Systems CRM) helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for small and mid-sized organizations yet also perfect for larger teams, our CRM is super-easy to set up and simple to use. There’s a customizable Sales CRM, plus options for Marketing and Service tools and further integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Company Details


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Awards & Recognition

Spotler CRM won the following awards in the Customer Relationship Management - Small Business category

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Spotler CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spotler CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

95 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spotler CRM?

0% Negative
11% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 76

Lead Management

80

Account and Contact Management

80

Sales Management

78

Customer Service Management

77

Collaboration

75

Marketing Management

74

Analytics and Reporting

74

Activity and Workflow Management

73

Quote Contract and Proposal

73

Mobile

72

Telephony and Call Center Management

69

Vendor Capability Ratings

Average 76

Vendor Support

82

Ease of Implementation

81

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

77

Ease of Customization

76

Availability and Quality of Training

75

Ease of IT Administration

74

Product Strategy and Rate of Improvement

73

Ease of Data Integration

73

Breadth of Features

73

Spotler CRM Screenshots

Spotler CRM Videos

Spotler CRM Reviews

Kyle S.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use and great customer support

Likeliness to Recommend

8 /10

What differentiates Spotler CRM from other similar products?

Compared to other CRM's used, RSS has more customisable functions than other similar products

What is your favorite aspect of this product?

How easy it is for data to be input into the system and reports ran

What do you dislike most about this product?

It may be that I've not looked into it yet, but an easy to use app for use on the go would be far more beneficial.

What recommendations would you give to someone considering this product?

Have the RSS team input all your data when the system is set up for you.

Pros

  • Reliable
  • Includes Product Enhancements
  • Performance Enhancing
  • Enables Productivity

Liz M.

  • Role: C-Level
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Really helpful so far.

Likeliness to Recommend

10 /10

What differentiates Spotler CRM from other similar products?

Great investment point and easy to use and implement

What is your favorite aspect of this product?

the calendar adds for follow ups as reminders

What do you dislike most about this product?

not much - does what it says on the tin

What recommendations would you give to someone considering this product?

give it a go - super helpful if you haven't used a sales crm before

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Leon D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

A solid, easy-to-use, basic CRM

Likeliness to Recommend

8 /10

What differentiates Spotler CRM from other similar products?

I haven't used other products

What is your favorite aspect of this product?

Opportunities, pipeline/account management, good visual aspects

What do you dislike most about this product?

Confusing report functionality

What recommendations would you give to someone considering this product?

Good if you're looking for a basic CRM to manage a small sales team

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Performance Enhancing

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