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Splunk SOAR Logo Award Winner Product Badge
Splunk SOAR Logo Award Winner Product Badge
Cisco Systems

Splunk SOAR

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Splunk SOAR
8.2 /10

What is Splunk SOAR?

Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.

Company Details


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Awards & Recognition

Splunk SOAR won the following awards in the Security Orchestration, Automation, and Response category

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Splunk SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

93 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk SOAR?

0% Negative
3% Neutral
97% Positive

Pros

  • Enables Productivity
  • Saves Time
  • Altruistic
  • Generous Negotitation

Feature Ratings

Average 83

Capable of Use Case Development

89

Orchestrate & Automate

88

Playbooks/Runbooks and Workflow Builder

87

Dashboards

87

Team Collaboration

87

Integration with IR Management

85

Integration Capabilities

83

Case Management

82

Data Model

81

Management and Sharing of Intelligence

81

Automated Phishing Handling

81

Vendor Capability Ratings

Average 86

Business Value Created

92

Breadth of Features

88

Ease of Implementation

88

Ease of Data Integration

87

Availability and Quality of Training

87

Quality of Features

87

Usability and Intuitiveness

85

Ease of Customization

84

Vendor Support

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Splunk SOAR Reviews

Animesh R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

my experience with Splunk for SME

Likeliness to Recommend

10 /10

What differentiates Splunk SOAR from other similar products?

One of the most liked SOAR solution I'm using. the key point are being Automated playbooks, intelligence and case management.

What is your favorite aspect of this product?

Well as I work a consultant my fav ones are case management & playbooks.

What do you dislike most about this product?

nothing serious so far. a little bit of documentations on plugins are always welcome, if splunk can look into those.

What recommendations would you give to someone considering this product?

well so far I've more than 15 clients running some versions of splunk with my recommendations. and I've never got a angry call so yeah, I recommend for those who knows what they need and understands the initial chaos.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Wesley H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Robust algorithm founded on automation.

Likeliness to Recommend

9 /10

What differentiates Splunk SOAR from other similar products?

Splunk soar is a beast. We heavily rely on Splunk for automating repetitive tasks and improving the incident report capabilities. It helps us automate manual tasks, in depth diagnostics and respond fast and accordingly increasing our efficiency.

What is your favorite aspect of this product?

I love how fast we are able to respond to threats. Splunk provides us quality automation enabling us identify security issues and act in time. It also allows us to identify major security outbreaks with log analysis and reporting. It provides flexible deployment for both on premise and hybrid environments.

What do you dislike most about this product?

The predictive models have been inaccurate a few times. Other than this I haven't encountered any cons with Splunk.

What recommendations would you give to someone considering this product?

Splunk soar is the best for organizations that focus on security and prioritize errors and threats. The learning curve is simple and the training program provides a great amount of documentation.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Sweta S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic security and orchestration tool.

Likeliness to Recommend

10 /10

What differentiates Splunk SOAR from other similar products?

The best thing about Splunk SOAR is it's automation capabilities. Being very easy to use, you can easily automate any process or tasks that takes long hours to do manually.

What is your favorite aspect of this product?

The best part of this tool is that is very easily integratable to any cloud native software making it the ideal candidate as it is one size fits all model. Also, it's very cost effective and easy to implement.

What do you dislike most about this product?

With it's super easy use I believe there is hardly anything to dislike, however there can be refinement in the customer support activities.

What recommendations would you give to someone considering this product?

Highly recommend to any company who are looking for a good and easy to use security software to automate their activities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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