What is Splunk SOAR?
Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Splunk SOAR?
Pros
- Enables Productivity
- Saves Time
- Altruistic
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Capable of Use Case Development
Orchestrate & Automate
Playbooks/Runbooks and Workflow Builder
Dashboards
Team Collaboration
Integration with IR Management
Integration Capabilities
Case Management
Data Model
Management and Sharing of Intelligence
Automated Phishing Handling
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Ease of Customization
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Splunk SOAR Reviews
Anugrah S.
- Role: Operations
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Apr 2023
Incredible Product
Likeliness to Recommend
What differentiates Splunk SOAR from other similar products?
The customizable playbook is the most valuable aspect of the solution.
What is your favorite aspect of this product?
It can easily be connected with a lot of solutions that are available out there. The in-built apps are pretty useful to me. It's easy to install and offers good documentation.
What do you dislike most about this product?
The algorithm and machine learning have room for improvement and can be more user-friendly.
What recommendations would you give to someone considering this product?
Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rajveer B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Splunk SOAR' s automation capabilities are soaring
Likeliness to Recommend
What differentiates Splunk SOAR from other similar products?
We have majorly deployed Splunk SOAR to within the IT department to automate our security workflows lowering response time to threats. It converts many manual task to automated workflows fast. Splunk SOAR is a crucial tool in maintaining the integrity of our IT infrastructure.
What is your favorite aspect of this product?
Splunk SOAR integrates wonderfully with other security solutions and has robust AI coupled with machine language for faster threat detections and resolution. It consolidates events into cases that can be easily investigated. Operating Splunk SOAR is relatively easy as it has a very intuitive UI.
What do you dislike most about this product?
Their is minimal information about Splunk SOAR and the documentation of some solutions is outdated.
What recommendations would you give to someone considering this product?
The solution is useful in automating the workflows within any business and maintaining a high level of security.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
stephanie b.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Soar to higher levels with Splunk SOAR
Likeliness to Recommend
What differentiates Splunk SOAR from other similar products?
Splunk SOAR enables smooth and accurate integrations with other tools especially Splunk tools. Allowing us to rapidly detect threats within our systems and remove them from their root causes.
What is your favorite aspect of this product?
Splunk SOAR automates most of our manual tasks;. We are able to automate repeatable workflows including our threat diagnostic procedures through playbooks configurations. The platform has significantly lowered our MTTR through automations across our IT security tools. It has improved our threat investigation processes by combining closely related containers into one case.
What do you dislike most about this product?
Documentation is limited and finding the details we need can sometimes be difficult.
What recommendations would you give to someone considering this product?
Splunk SOAR has great capabilities and meets almost all our expectations. It works well in automating cyber security systems and it easy to create playbooks for different uses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
