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Splunk SOAR Logo Award Winner Product Badge
Cisco Systems

Splunk SOAR

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Splunk SOAR
8.2 /10

What is Splunk SOAR?

Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.

Company Details


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Awards & Recognition

Splunk SOAR won the following awards in the Security Orchestration, Automation, and Response category

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Splunk SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

93 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk SOAR?

0% Negative
3% Neutral
97% Positive

Pros

  • Enables Productivity
  • Saves Time
  • Altruistic
  • Generous Negotitation

Feature Ratings

Average 83

Capable of Use Case Development

89

Orchestrate & Automate

88

Playbooks/Runbooks and Workflow Builder

87

Dashboards

87

Team Collaboration

87

Integration with IR Management

85

Integration Capabilities

83

Case Management

82

Data Model

81

Management and Sharing of Intelligence

81

Automated Phishing Handling

81

Vendor Capability Ratings

Average 86

Business Value Created

92

Breadth of Features

88

Ease of Implementation

88

Ease of Data Integration

87

Availability and Quality of Training

87

Quality of Features

87

Usability and Intuitiveness

85

Ease of Customization

84

Vendor Support

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Splunk SOAR Reviews

NILESH K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

ALL IN ONE SECURITY FEATURES

Likeliness to Recommend

9 /10

What differentiates Splunk SOAR from other similar products?

Automatic feature. Instant support

What is your favorite aspect of this product?

Automation

What do you dislike most about this product?

Something lag issue.

What recommendations would you give to someone considering this product?

Best soar tools for beginners

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Nasseer Q.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Best SOAR product

Likeliness to Recommend

9 /10

What differentiates Splunk SOAR from other similar products?

Seeemless integration with other product and extensivly OOTB playbooks available for automation.

What is your favorite aspect of this product?

Ability to automate repititive tasks with speed and acuuracy.

What do you dislike most about this product?

May be the initial impelementation and configation takes some time especially if you are implementing the product for the first time.

What recommendations would you give to someone considering this product?

One of the best security orechestration product available there.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Henry J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Streamlining Security Operations.

Likeliness to Recommend

9 /10

What differentiates Splunk SOAR from other similar products?

The platform has helped us to streamline most of our manual processes, such as threat detection and vulnerability management, enabling our team to work smarter and respond more quickly to potential threats. Furthermore, it has provided a seamless way to move logs to a single space and analyze them, while also allowing us to create and automate runbooks for more efficient and accurate response to incidents.

What is your favorite aspect of this product?

By using Splunk SOAR, we have been able to improve our overall security posture, speed up our response to potential threats, and reduce the impact of security incidents on our organization.

What do you dislike most about this product?

The learning curve is very steep. You must dedicate a lot of time to learn all the functionalities and aspects of the platform.

What recommendations would you give to someone considering this product?

I highly recommend Splunk SOAR for anyone looking to streamline their incident response processes and improve their security operations. Its automation capabilities and support for a wide range of security operations functions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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