What is Spike?
Say goodbye to plugins, creating accounts, and logins. With Video Meetings and Audio Calls fully integrated into your Inbox, your workflow stays- well...flowing!
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Spike?
Pros
- Respectful
- Reliable
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Keyboard Mouse Control
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Breadth of Features
Business Value Created
Vendor Support
Ease of Data Integration
Ease of Customization
Spike Reviews
Anik D.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Spike is Fantastic product!
Likeliness to Recommend
What differentiates Spike from other similar products?
Very good email application light wait I'm using on mobile and Desktop both.
What is your favorite aspect of this product?
very good Email application even though I am using this application on my mobile and desktop. Without manual configuration, it automatically connects with any server. Very easy to configure on any device . the best feature is one click unsubscribe. It' helps your email inbox to junk free.
What do you dislike most about this product?
Everything is good but, team should work on the user interface ( Mobile Device ).
What recommendations would you give to someone considering this product?
Anyone can use it, even if they don't have any corporate account still they use it with that personal account. It's also has good organizer feature .
Pros
- Enables Productivity
- Saves Time
- Over Delivered
- Helps Innovate
Cons
- Less Effective Service
Sam S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Great idea, needs some work
Likeliness to Recommend
What differentiates Spike from other similar products?
I really like the fresh way of using a instant messenger UI for the main layout. However if you need a professional signature it lacks enough customization.
What is your favorite aspect of this product?
Definately the UI
What do you dislike most about this product?
The lack of unique customisation like adding your own html signature, which has been around for ages. Not hard to implement.
What recommendations would you give to someone considering this product?
If you want to simplify your email experience on your phone and save time endlessly scrolling through emails. Buy this. If you work in tech, you'll be frustrated in no time, so give a hard pass.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Slower Product Innovation
- Less Efficient Service
- Less Effective Service
Mohsin H.
- Role: Operations
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Mar 2023
improved productivity and communication
Likeliness to Recommend
What differentiates Spike from other similar products?
key benefits of Spike is that it offers a unified inbox that combines emails, chats, and collaborative tools in one place. This can be especially helpful for teams who need to stay connected and collaborate on projects.
What is your favorite aspect of this product?
tandout feature of Spike is its focus on conversation threads. The app groups messages together in a way that makes it easy to follow the flow of a conversation, even if it spans multiple messages and replies.
What do you dislike most about this product?
issues with syncing across devices and occasional glitches or bugs. Additionally, while the app does offer a free version, some employees have criticized the pricing of the premium versions as being too expensive.
What recommendations would you give to someone considering this product?
Overall, Spike seems to be a solid option for anyone looking for an email app that combines productivity features with collaboration tools
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Effective Service
