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Spike Logo
Spike Logo
SpikeApp Inc.

Spike

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Spike
8.0 /10

What is Spike?

Say goodbye to plugins, creating accounts, and logins. With Video Meetings and Audio Calls fully integrated into your Inbox, your workflow stays- well...flowing!

Company Details


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Awards & Recognition

Spike won the following awards in the Web and Video Conferencing - Midmarket category

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Spike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
93%
Conflict Resolution:
94%
Strategy & Innovation:
93%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spike?

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0% Negative
3% Neutral
97% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Includes Product Enhancements

Feature Ratings

Average 83

Keyboard Mouse Control

87

Video Conferencing

83

Screen Share

83

Audio Conferencing VoIP

82

Audio Controls

82

Vendor Capability Ratings

Average 82

Ease of IT Administration

87

Ease of Implementation

85

Product Strategy and Rate of Improvement

84

Quality of Features

83

Usability and Intuitiveness

81

Availability and Quality of Training

81

Breadth of Features

81

Vendor Support

80

Business Value Created

80

Ease of Customization

79

Ease of Data Integration

77

Spike Reviews

herdy r.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Tool to highlight events, content or products of g

Likeliness to Recommend

9 /10

What differentiates Spike from other similar products?

A tool that perfectly tries to capture the attention of any audience, the right words can make a big difference. In the world of marketing, a keyword can become a powerful tool to increase brand visibility and generate interest in your products and services, which is why this tool is presented as a highly effective option, when using it they have experienced a significant increase in popularity within a given period of time.

What is your favorite aspect of this product?

I like this tool because it can be valuable in generating interest and increasing visibility for any brand. Using it wisely in any marketing strategy, taking advantage of trends and developing relevant content. Remember that a word can make a difference, and this tool can be the boost you need to stand out in the market.

What do you dislike most about this product?

There is nothing I dislike about it as it is used to describe a sudden increase or a remarkable rise in any aspect, in any way also to highlight the impact of your content and generate anticipation in your audience.

What recommendations would you give to someone considering this product?

I recommend it since you can take advantage of the trends, Always looking for opportunities to link any brand with current events or trends that are experiencing a "Spike" in popularity. This will allow you to increase the visibility of the brand and reach a wider audience, it allows you to take advantage of current trends and outstanding events. It can be a short-term strategy if it is not accompanied by relevant and sustainable content.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2023

Built in all in one Team solution and email client

Likeliness to Recommend

8 /10

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Caring

Bill H.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Spike is where it's at for me!

Likeliness to Recommend

1 /10

What differentiates Spike from other similar products?

Spike is feature rich, visually appealing, and makes productivity fun and easy. I have tried many but Spike brings all the best, of other products, together for me,

What is your favorite aspect of this product?

Visually appeals to me but also provides ways to be productive with our teams! Ease of use and doesn't feel outdated.

What do you dislike most about this product?

I have been using Spike since the early days of Beta, before it was a paid for product. I have been on the ride through the growing pains and sometimes it has felt slow to fix some issues...But if you are using from the beginning you know how far it has come!

What recommendations would you give to someone considering this product?

Try it! Give it a fair chance and you will discover how incredible Spike is and how it will impact your productivity.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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