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Spendesk

Spendesk Platform

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Spendesk Platform
8.3 /10

What is Spendesk Platform?

Spendesk is an all-in-one spend management solution that delivers more control, visibility, and automation to today's finance teams. Combine spend approvals, virtual cards, physical cards, expense reimbursements, and invoice management into a single source of truth. With automated reconciliation processes and complete pre-spend control, finance teams are empowered to make smarter spending decisions.

Company Details


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Awards & Recognition

Spendesk Platform won the following awards in the Expense Management category

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Spendesk Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spendesk Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

5
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spendesk Platform?

0% Negative
20% Neutral
80% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Client Friendly Policies

Feature Ratings

Average 88

Receipt Image Submission

91

Expense Detail Tracking

91

Single Sign-On (SSO)

90

Approval Workflow

88

Expense Itemization

86

Mobile App or Mobile Browser Support

85

Desktop Browser Support

85

Optical Character Recognition

81

Travel and Accommodation Booking

80

Travel Profile

75

Expense Policy Aware

75

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

89

Quality of Features

88

Business Value Created

88

Availability and Quality of Training

85

Ease of IT Administration

85

Ease of Implementation

83

Breadth of Features

82

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

81

Vendor Support

80

Spendesk Platform Reviews

André C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Good product to control and approve expenses!

Likeliness to Recommend

9 /10

What differentiates Spendesk Platform from other similar products?

Several integrations available with other accounting softwares and its product innovation/roadmap.

What is your favorite aspect of this product?

Spendesk allow us to have more control over expenses and to have a more reliable reporting system. At same time allowed for an autonomous process for our employees following the company policies and save a lot of time with paperwork and administrative tasks related. To have more than one wallet is very helpful for companies working in more than one location or to provide autonomy for some teams/projects. Invoice module it's a plus that with some improvements it will be a big advantage.

What do you dislike most about this product?

To see the available funds in the wallet after any change in the amounts available in the cards it requires to login again in the account because the refresh option isn't working properly. I would suggest to have the cards reloaded by the regular charge date from the vendors based on the past charges. It would be good to have the credit cards, virtually or physical, with both company name and employee's name. There should be an email address/inbox that forward emails should be automatically uploaded in the platform and only waiting to be reviewed and approved.

What recommendations would you give to someone considering this product?

Fantastic software to manage most of AP workflow and allows a more quick reporting. Flexibility and independence for all team members by following the company policies, mainly when is T&E related. Furthermore, it allow us to save a lot of administrative and paperwork tasks. At same time, we've guarantee that company policies are followed and reporting systems are more precise. Information available online for relevant people to check.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2021

Still limited features, but very well executed.

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2021

Easy to use, great tool to manage spendings

Likeliness to Recommend

9 /10

Pros

  • Respectful
  • Efficient Service

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