Socxo Customer Reviews 2025 | Social Media Management

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Socxo

Composite Score

7.5 /10

CX Score

7.8 /10

5 Reviews Write a Review

What is Socxo?

The Socxo brand advocacy platform is designed to power up your brand’s organic reach, lead generation, and sales conversions by leveraging the social networks of your brand ambassadors – while providing an intuitive, seamless experience to users and administrators alike.

Company Details

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Socxo Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

74 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Socxo?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 85

Trend Analysis

100

Social Post Archival

Social Asset Management

Contextual Analysis

Social Media Channel Integration Inbound

Dashboards and Visualization

Social Moderation and Workflow Management

Social Media Channel Integration Outbound

Sentiment Analysis

Campaign Execution

Social Response Management

Vendor Capability Ratings

Average 79

Vendor Support

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Business Value Created

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Quality of Features

Socxo Reviews

Sakshi S.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Fantastic product for postin daily update of org.

Likeliness to Recommend

10 /10

What differentiates Socxo from other similar products?

It is helpful in brand building , social media management , also actively supporting in social media

What is your favorite aspect of this product?

Not much training required to use this product, easy to implement and work on that, growth and performance can be measured via this platform

What do you dislike most about this product?

It's a great product,there is nothing to be disliked, sometimes some technical glitches happen but it's easily solved with the help of backend/support team

What recommendations would you give to someone considering this product?

If org wants to use social media management , social media crowd , customer engagement is increased

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Socxo

What is Socxo?

Company Details

Need Assistance?

Socxo Ratings

91 Likeliness to Recommend

74 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Socxo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Social Asset Management Ability to access visual asset library with access permissions and expiry dates to be used on social media.

Contextual Analysis Ability to use NLP, deep learning and semantic analysis to extract meaning from social posts.

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Socxo Reviews

Sakshi S.

Fantastic product for postin daily update of org.

Likeliness to Recommend

Pros

Title

Feature Ratings

Trend Analysis

Social Post Archival

Social Asset Management

Contextual Analysis

Social Media Channel Integration Inbound

Dashboards and Visualization

Social Moderation and Workflow Management

Social Media Channel Integration Outbound

Sentiment Analysis

Campaign Execution

Social Response Management

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Business Value Created

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Quality of Features