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Socxo

Socxo

Composite Score
7.5 /10
CX Score
7.8 /10
Category
Socxo
7.5 /10

What is Socxo?

The Socxo brand advocacy platform is designed to power up your brand’s organic reach, lead generation, and sales conversions by leveraging the social networks of your brand ambassadors – while providing an intuitive, seamless experience to users and administrators alike.

Company Details


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Socxo Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

74 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Socxo?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Trend Analysis

100

Social Post Archival

96

Social Asset Management

90

Contextual Analysis

87

Social Media Channel Integration Inbound

87

Dashboards and Visualization

83

Social Moderation and Workflow Management

83

Social Media Channel Integration Outbound

83

Sentiment Analysis

80

Campaign Execution

77

Social Response Management

74

Vendor Capability Ratings

Average 79

Vendor Support

90

Ease of Implementation

87

Availability and Quality of Training

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Business Value Created

77

Ease of Customization

77

Usability and Intuitiveness

77

Breadth of Features

77

Ease of Data Integration

70

Quality of Features

70

Socxo Reviews

Anjolaoluwa B.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted May 2025

A Powerful Tool for Employee Advocacy

Likeliness to Recommend

8 /10

What differentiates Socxo from other similar products?

What makes Socxo stand out from other similar platforms is how focused it is on employee advocacy and turning internal teams or brand fans into active promoters. Unlike traditional social media tools that mainly focus on scheduling and analytics, Socxo creates a more community-driven approach

What is your favorite aspect of this product?

My favorite aspect of Socxo is how it makes employee advocacy easy and engaging. I love that the platform empowers team members—whether they’re in marketing or not—to become active brand ambassadors. The gamification features really stand out for me because they turn something as simple as sharing content into a fun, motivating activity.

What do you dislike most about this product?

What I dislike most about Socxo is that it can feel a bit limited in terms of creative flexibility and integrations compared to other social media platforms. For example, I think the content calendar and scheduling features could be more advanced—something more visual and drag-and-drop would make content planning smoother.

What recommendations would you give to someone considering this product?

If you’re considering Socxo, I’d recommend starting with a clear advocacy strategy. Know what kind of content you want your team to share and how you’ll keep them engaged.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Richard S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Digitized content marketing solution

Likeliness to Recommend

10 /10

What differentiates Socxo from other similar products?

Easy to use with few clicks needed to share posts

What is your favorite aspect of this product?

Control the frequency and schedule option for message

What do you dislike most about this product?

The YouTube integration from Socxo is not fully initiated

What recommendations would you give to someone considering this product?

Manage and create reputable social content on different social platforms

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ramon R.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use. Will not disappoint. Great value.

Likeliness to Recommend

10 /10

What differentiates Socxo from other similar products?

Great price great service great product

What is your favorite aspect of this product?

Easy to use.

What do you dislike most about this product?

Cost but not cheap

What recommendations would you give to someone considering this product?

Just get it. It’s worth it

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Inspires Innovation