What is SOCI Social?
Deploying localized content that resonates with your target audience across 100s or 1000s of locations? Nearly impossible. Multi-location businesses are not only facing the unique challenge of managing their brand on endless social platforms and limitless local pages, but they also need to deliver engaging content that drives meaningful results, across all their locations. SOCi’s Content Management enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency at both the enterprise and local levels.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
88 Plan to Renew
3
Since last award
78 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SOCI Social?
Pros
- Security Protects
- Efficient Service
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Response Management
Campaign Execution
Social Media Channel Integration Inbound
Dashboards and Visualization
Social Post Archival
Trend Analysis
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Quality of Features
Vendor Support
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Usability and Intuitiveness
SOCI Social Reviews
Shalaela B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2022
Fantastic product for multi-store brands!
Likeliness to Recommend
What differentiates SOCI Social from other similar products?
SOCi brings all of your marketing needs together in one simple and easy to use platform. From pulling analytics to building intuitive ad campaigns, SOCi can do it all.
What is your favorite aspect of this product?
My favorite and most used aspect of SOCi is the ability to schedule multiple posts at once through campaign planning. Creating a campaign and then pulling post from the campaign section is so much easier than keeping them all together in a separate application and trying to transfer them over.
What do you dislike most about this product?
I dislike not having the ability to run specific reports tied to dates and compared to other selected dates. If there were an option to build reports this way, it would be greatly improved.
What recommendations would you give to someone considering this product?
This is a great user friendly application that can take your marketing goals to the next level for multi-location brands.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2022
Good product at a great price
Likeliness to Recommend
Pros
- Reliable
- Unique Features
- Inspires Innovation
- Saves Time
Tiffanie T.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jun 2022
"Very easy and simple, but effective!"
Likeliness to Recommend
What differentiates SOCI Social from other similar products?
it differs from other programs because it is easy to use and very simple.
What is your favorite aspect of this product?
SoCi is essentially a one-stop shop for all of my social media management needs, including Hootsuite, Chatmeter, and MindStream. For the first time, I was able to publish to Facebook, Instagram, and Google My Business at the same time using this scheduling program.
What do you dislike most about this product?
There's a learning curve involved in using the program to its fullest extent since there's so much to understand. It's a good thing there are so many films available via "SoCi University" to aid out the support workers.
What recommendations would you give to someone considering this product?
I recommend it because it is a program that allows us to easily publish on Twitter / Insta / and Facebook.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
