What is SOCI Social?
Deploying localized content that resonates with your target audience across 100s or 1000s of locations? Nearly impossible. Multi-location businesses are not only facing the unique challenge of managing their brand on endless social platforms and limitless local pages, but they also need to deliver engaging content that drives meaningful results, across all their locations. SOCi’s Content Management enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency at both the enterprise and local levels.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
88 Plan to Renew
3
Since last award
78 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SOCI Social?
Pros
- Security Protects
- Efficient Service
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Response Management
Campaign Execution
Social Media Channel Integration Inbound
Dashboards and Visualization
Social Post Archival
Trend Analysis
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Quality of Features
Vendor Support
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Usability and Intuitiveness
SOCI Social Reviews
David P.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2021
Best social media management product
Likeliness to Recommend
What differentiates SOCI Social from other similar products?
I have no experience from similar social media platform in my experience.
What is your favorite aspect of this product?
It has the capability to manage our social media tools and can easily reach large targeted group of customers. Our advertisement projects are well managed from the great performance of this great tool. It keeps clear records of all our customers and can easily reach our customers during email marketing campaigns.
What do you dislike most about this product?
I have not experienced any poor performance from this performance that can affect our daily operation.
What recommendations would you give to someone considering this product?
SOCI Social is very powerful tool that coordinates all social media advertisements processes and can easily achieve any business enterprise performance in social media marketing.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
