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Snappy App Inc

Snappy

Composite Score

8.1 /10

CX Score

8.3 /10

5 Reviews Write a Review

What is Snappy?

Snappy is an all-in-one enterprise gifting platform, using the power of experience to delight and connect people around the world. It is used to customize and automate gift campaigns for every initiative. Whether automating birthday gifts or standing out with current customers, Snappy makes organizing the complex process of gift giving as simple as possible. From automated service anniversaries, new hires, spot rewards, and corporate events—Snappy is a full solution to your employee recognition needs.

Company Details

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Snappy Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Snappy?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 93

Personal Messaging

100

Gift Acceptance/Exchange/Donation

100

Address Confirmation/Verification

100

Post-Gift Actions

100

Required Actions

100

Milestones/Calendar Tracking

100

Gift Tracking

Gift Fulfillment and Delivery

Role-Based Access

Notifications/Alerts/Updates

Advanced Integrations

Vendor Capability Ratings

Average 98

Availability and Quality of Training

100

Ease of Customization

100

Ease of Data Integration

100

Ease of Implementation

100

Ease of IT Administration

100

Usability and Intuitiveness

100

Vendor Support

100

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Snappy Reviews

Sanjeev K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy to use and great for gifting

Likeliness to Recommend

9 /10

What differentiates Snappy from other similar products?

Vey easy to use and lots of gifts to select

What is your favorite aspect of this product?

So many options to choose and delivery comes on time

What do you dislike most about this product?

Nothing i can think of

What recommendations would you give to someone considering this product?

It is a great product to offer a gift to your employees and very easy to use

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shivali M.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy to use and good in pricing

Likeliness to Recommend

9 /10

What differentiates Snappy from other similar products?

It is very easy to use and they have so many gift options

What is your favorite aspect of this product?

To recognize the hard work of any employee with gifts and delivery is always on time

What do you dislike most about this product?

I like everything about it, no disliking at all

What recommendations would you give to someone considering this product?

I would recommend this product to all as it is a great product to offer gifts

Pros

Over Delivered
Helps Innovate
Continually Improving Product
Reliable

How We Deliver

Snappy

What is Snappy?

Company Details

Need Assistance?

Snappy Ratings

89 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Snappy?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Personal Messaging Templates for emails and handwritten correspondence can be sent along with a gift to further develop interpersonal relationships with staff and clients.

Gift Acceptance/Exchange/Donation Clients and staff may either accept gifts, exchange gifts with a different option of equal or lesser value, or donate the value of their gift to charity.

Address Confirmation/Verification Automated requests sent to clients prior to gift delivery asking for them to confirm/verify their address.

Post-Gift Actions Direct clients and staff to surveys or specific web pages after gifts are accepted.

Required Actions To accept gifts, employees must meet certain targets or specific qualifications whilst clients must perform certain actions such as book a meeting.

Milestones/Calendar Tracking Important dates and milestones for staff and clients are managed in an internal calendar, ensuring opportunities to reward employees/customers are not missed.

Gift Tracking Software tracks gifts throughout their delivery.

Gift Fulfillment and Delivery The ability to send digital and/or physical gifts to clients and staff, including gift cards, prepaid credit cards, clothing, electronics, and experiences.

Role-Based Access Spending levels and budgets can be set at an individual/team level, with the ability to also assign individuals/teams with specific gift options.

Notifications/Alerts/Updates Real-time notifications are sent when gifts are sent, viewed, and received/accepted.

Advanced Integrations Provides vast integration capabilities and possesses an ability to connect with existing business architecture, including CRMs and marketing automation tools.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Snappy Reviews

Sanjeev K.

Easy to use and great for gifting

Likeliness to Recommend

Pros

Shivali M.

Easy to use and good in pricing

Likeliness to Recommend

Pros

Title

Feature Ratings

Personal Messaging

Gift Acceptance/Exchange/Donation

Address Confirmation/Verification

Post-Gift Actions

Required Actions

Milestones/Calendar Tracking

Gift Tracking

Gift Fulfillment and Delivery

Role-Based Access

Notifications/Alerts/Updates

Advanced Integrations

Vendor Capability Ratings

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features