What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Document Collaboration
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Alana P.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2022
A flexible messaging platform.
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack has been playing a vital role in displacing time and deadline issues. By far slack has been an essential workspace to help people meet their deadlines and professional work needs. Due to the friendly interface, employees have better management. Moreover, it has helped many organizations financially or economically.
What is your favorite aspect of this product?
Channels can be created within the company. Slack channels involve clients including all co-workers who are involved in the public, like blogsquad and falloween. Public, private or multi-work space channels can be created. It's easy to collaborate in real-time. It is good for short-term deadlines. It's easy to be humorous with it. Data privacy is provided through this platform. And it’s easy to download.
What do you dislike most about this product?
Default chat history is 14 days and after that, it disappeared. If provided or shared something important, you should take notes. Minimum storage files, slow screening of files over time. Slack itself is an addictive app. It could appear shallow or basic to some people. Slack could sometimes disorganize and create chaos in messages.
What recommendations would you give to someone considering this product?
If you want to provide quality of basic work in near end deadlines, then for sure slack is a convenient platform. I by myself had a good personal experience with it. It can be addictive if you cannot be consistent with your work. And make sure to not get involved in wasting time.
Pros
- Helps Innovate
- Unique Features
- Inspires Innovation
- Caring
Boney P.
- Role: Operations
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Apr 2022
Best instant messaging application to use
Likeliness to Recommend
What differentiates Slack from other similar products?
Best UI from other similar products and sharing the screen is one unique feature of this application
What is your favorite aspect of this product?
we can customise it according to our wishes and easy to communicate
What do you dislike most about this product?
there is nothing to be disliked in this app. Really loved this application.
What recommendations would you give to someone considering this product?
The UI is best, only thing is that the pricing is way costlier, try to decrease it. Apart from this, everything is good
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Roshni R.
- Role: Consultant
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Apr 2022
Slack is the best tool for teamwork.
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is an excellent tool to communicate with national/international teams (counterparts). Slack makes it possible for employees to communicate with one another. It's easy to send messages and set up groups with this app. It enables us to disconnect from our computers and transform our working hours into working hours by allowing us to communicate with others. It prevents unwanted messages from getting through to the intended recipient.
What is your favorite aspect of this product?
With its straightforward interface, clean design aesthetic, and intuitive navigation, Slack is a breeze to use. In Slack, we can choose from various themes to suit our needs. Team discussions are made simple and easy with this tool, which is professional and straightforward. We responded to critical work-related messages from almost any device because it was accessible from nearly any device.
What do you dislike most about this product?
Its only flaw is that it lacks awareness. Because most people are unfamiliar with slack, it can object to communicating effectively. It is also challenging to set up bots in channels. It's not a significant issue. I believe that as more people use these products, they will become more accessible.
What recommendations would you give to someone considering this product?
Slack provides a seamless way for multiple groups to collaborate on projects on a professional level. We remove content older than two weeks to comply with our policies and procedures. It is an excellent environment to collaborate with your team, regardless of its size. It is highly recommended that you download its mobile app. Beautiful and intuitive, it's a joy to use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
