SkyTab Customer Reviews 2024

What is SkyTab?

SkyTab (formerly Restaurant Manager) is more than just a POS system. It’s an all-in-one restaurant platform that will transform your business - from front-of house to back-of-house and everything in between.

Company Details

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Awards & Recognition

SkyTab won the following awards in the Restaurant POS category

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2024 Emotional Footprint Champion

Latest Award, 2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

SkyTab Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SkyTab.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SkyTab?

0% Negative

5% Neutral

95% Positive

Pros

Enables Productivity
Respectful
Appreciates Incumbent Status
Performance Enhancing

Feature Ratings

Average 86

Integrations

92

Multiple Venue Property Concept Support

90

Loyalty Promotions Management

88

PCI Compliance

87

Table Reservations Management

87

Workforce Management

86

Inventory Recipe Management

86

Kitchen Course Management

86

Advanced Compliance & Statutory

86

Payment Processing

85

Mobile Capabilities

85

Vendor Capability Ratings

Average 84

Ease of Customization

89

Usability and Intuitiveness

89

Ease of Implementation

89

Availability and Quality of Training

86

Vendor Support

84

Business Value Created

84

Ease of Data Integration

83

Breadth of Features

83

Quality of Features

83

Ease of IT Administration

81

Product Strategy and Rate of Improvement

79

SkyTab Reviews

Shubham A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Best Restaurant Management Platform

Likeliness to Recommend

9 /10

What differentiates SkyTab from other similar products?

SkyTab stands out from other restaurant management platforms with its comprehensive feature set, ease of use, and affordability.

What is your favorite aspect of this product?

My favorite aspect of SkyTab is its ease of use. The platform is intuitive and easy to navigate, even for non-technical users.

What do you dislike most about this product?

The most I dislike about SkyTab is its lack of robust reporting. While the platform does provide some basic reporting features, I would like to see more detailed and customisable reports.

What recommendations would you give to someone considering this product?

i will recommend this to startup restaurant

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Cha Y.

Role: Information Technology
Industry: Electronics
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Restaurant Manager is good for managing restaurant

Likeliness to Recommend

10 /10

What differentiates SkyTab from other similar products?

Restaurant Manager is good for managing fine dining restaurants. Among the characteristics that have most caught my attention since I have used it has been the quality of its reports and analysis. These reports are very detailed, providing the necessary information to keep a correct control of everything that is actually sold within any business. I find the management that he handles in the kitchen and in the creation of menus useful. To the latter, it can be added that it has a good billing system, ideal for food businesses.

What is your favorite aspect of this product?

I like inventory management, it is efficient and allows you to control what goes in and out of the kitchen. It has a peculiar characteristic that is that you can add the nutritional value to the dishes that are presented on the menu, that way people who are interested in these data, can find out about what they are consuming. Restaurant Manager is also a help if you want to know what the prices of the products should be if we want to receive good profits. It is undoubtedly a good ally to undertake since it has many functions in a single software.

What do you dislike most about this product?

Restaurant Manager does not have any defect that I find irremediable, like software of this style at times can present errors in the commands as a result of mismanagement, so the ideal would be to find out well what the characteristics of the system would be and if You can make all the modifications that are required.

What recommendations would you give to someone considering this product?

I consider that Restaurant Manager is a very competent system in the sales market, there has been no major problem with that, in addition to that the customer service has always been available to clarify the doubts that I have presented and thanks to them I have solved problems I've had with billing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Jason P.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2020

It is a fantastic product!

Likeliness to Recommend

10 /10

What differentiates SkyTab from other similar products?

It is effective and easy to use.

What is your favorite aspect of this product?

The projected trends and graphs.

What do you dislike most about this product?

There is nothing that I dislike about this product. This product is very effective to use and it is helpful.

What recommendations would you give to someone considering this product?

This product is useful and helpful for restaurants.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

SkyTab

What is SkyTab?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

2019 Data Quadrant Gold Medalist

SkyTab Ratings

80 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love SkyTab?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Multiple Venue Property Concept Support Manage POS system definitions, menu items, pricing for various venues from a single dashboard and is flexible to support a variety of restaurant concepts

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

PCI Compliance PCI, EMV compliance in conjunction with mandatory tokenization

Table Reservations Management The solution tracks table status and allows servers to be assigned to specific tables.

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Inventory Recipe Management Tracks inventory in stock and in-transit, can post alerts based on availability of ingredients. Full recipe, ingredient and product-costing capabilities

Kitchen Course Management The solution includes KDS support and assists in kitchen production by printing/displaying/routing orders, coursing, recipes by prep line, or other criteria.

Advanced Compliance & Statutory PCI, EMV compliance in conjunction with mandatory tokenization, Gaming compliance for comp accounting/integration. Jurisdictional Invoicing and tax (ie: VAT)

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Mobile Capabilities Allows staff with mobile tablets to take orders, accept online orders and managers to access mobile real-time reporting, KPIs and alerts on smartphones.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

SkyTab Reviews

Shubham A.

Best Restaurant Management Platform

Likeliness to Recommend

Pros

Cha Y.

Restaurant Manager is good for managing restaurant

Likeliness to Recommend

Pros

Jason P.

It is a fantastic product!

Likeliness to Recommend

Pros

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Title

Feature Ratings

Integrations

Multiple Venue Property Concept Support

Loyalty Promotions Management

PCI Compliance

Table Reservations Management

Workforce Management

Inventory Recipe Management

Kitchen Course Management

Advanced Compliance & Statutory

Payment Processing

Mobile Capabilities

Vendor Capability Ratings

Ease of Customization

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Vendor Support

Business Value Created

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement