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Shopify POS Logo Award Winner Product Badge
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Shopify

Shopify POS

Composite Score
7.9 /10
CX Score
8.0 /10
Category
Shopify POS
7.9 /10

What is Shopify POS?

Shopify POS is an iPad and iPhone-based point of sale service from Shopify. The application allows you to manage your entire online and physical store business using a unified platform. Shopify POS is part of the Shopify eCommerce suite, enabling you to take your business and manage it from everywhere.

Company Details


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Awards & Recognition

Shopify POS won the following awards in the Retail POS category

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Shopify POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify POS?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Efficient Service
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Sales Transactions

89

Cash Register Point of Purchase Devices

88

Inventory Control

87

Pricing Promotions

87

Customer Account Management

87

Online Integrations Web Store

86

Employee Mobile

86

Employee Management

85

PCI and EMV Compatible

83

Loyalty Program

81

Analytics and Reporting

81

Vendor Capability Ratings

Average 85

Business Value Created

88

Ease of Implementation

87

Ease of Customization

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Quality of Features

85

Vendor Support

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Breadth of Features

81

Shopify POS Reviews

Carine O.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

To begin, Shopify's templates make it simple

Likeliness to Recommend

9 /10

What differentiates Shopify POS from other similar products?

We're utilizing it as a "button rental cart" despite the fact that it has the potential to be branded as an Amazon rival. By generating an HTML button for a Shopify-registered product and putting it on your own website, you may quickly construct an e-commerce site. It is quite handy since it can be used with an existing CMS to build a secure and dynamic retail site. However, when it comes to Shopify, it's vital to select a trusted partner and advertise the business. If you're going to be teaching yourself and doing CE on a regular basis in the future, I don't think Shopify is out of place.

What is your favorite aspect of this product?

Even if you hire a production business, there are places where you can do it. There are several templates to choose from, many of which are intriguing. When a multichannel retail campaign is compiled into a single file, it also serves as an extra analytics function because it is delivered up to the point-of-sale system. As of now, the cart service, such as analysis, how to interact with each system's businesses, such as multichannel retail, does not demand the establishment of a standard kind of system design.

What do you dislike most about this product?

It's difficult to understand because the configuration and monitoring points are spread over many screens. For example, if you only want to use the button function, you don't need the "Website" function (if you leave it as is, you'll be charged an additional fee), but removing it is difficult to understand.

What recommendations would you give to someone considering this product?

If you want to create a site with your own CMS without worrying about how difficult it will be to ensure integrity and backup security, Shopify EC lets you do it for a few dollars per month with a high level of site creation security, independence, and protected EC capabilities. It was surprisingly straightforward to sell internationally. (For example, language support.) This is impossible with ordinary shopping carts. Analytics was likewise unavailable when using a domestic shopping cart, but they were available with Shopify.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Emma B.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

A good API for Inventory management

Likeliness to Recommend

9 /10

What differentiates Shopify POS from other similar products?

Product registration/inventory management The panels are well-made. The product page doesn't provide much freedom, but you can drag and drop photos without worrying about their size, and you can type phrases in the same way you would in Word. You can correctly record the Stock Keeping Unit code, often known as SKU, unlike low-cost national store services. The stocking/delivery management mechanism is in place to guarantee that the store's inventory does not become too large while it is open for business.

What is your favorite aspect of this product?

It's easy to get promoted in a variety of ways, but declaring that you know what you're doing is preferable. Inventory management, for example, is a good idea. Even the most popular domestic carts lack a user interface that assumes "inventory changes" happen at the same time as customer transactions. You may rest easy knowing that with Shopify POS, both single-item editing and bulk changes are handled utilizing the compare and store concept, which calculates "how many goods are added/decreased from the current number."

What do you dislike most about this product?

With the "construction kit," there are just a few customization choices. This may be sufficient for most individuals, however, when working on larger projects, I'd prefer to have additional customization options

What recommendations would you give to someone considering this product?

It was simple to connect with existing EC sites since the technique is already set up, such as connection with Webhook when selling and inventory verification using API. I was able to increase my sales locations with confidence. The shopping cart feature offers us an API, making connecting to the internal system easier than before. Shopify POS had the lowest pricing, which was taken into account because the conditions were good. As a consequence, the cost-performance ratio is favorable, and I am sure that implementation is justified.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Parin P.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Shopify POS: Great & Flexible POS Platform

Likeliness to Recommend

10 /10

What differentiates Shopify POS from other similar products?

Shopify POS integrates your digital and also in purchasing to increase sales rates anywhere you sell, simplify shop administration, and assist you in building deeper customer connections. It includes everything you need to sell products, measure performance, and handle clients, sales, and stock. I believe that stock sync is our most valuable benefit from using Shopify Point - Of - sale. The option to get a consumer to purchase anything in-store and have it instantly removed from accessible stock on our online is huge value to all of us.

What is your favorite aspect of this product?

Shopify POS handles everything in between after your items are available and the shipment has been determined. It's simple to install, and there's a knowledge database available. It does not take much expertise to figure out how the application works. Without POS, a lot of effort and money will be spent learning how to put this up. It is extremely inexpensive for the membership to the software and the accessible assistance.

What do you dislike most about this product?

I detest that Shopify Vouchers cannot be reloaded. This functionality is provided by many and most other Point of Sale vendors, and I hope Shopify had it as well, particularly for in-store client returns. This is my primary gripe and hates using Shopify Point of Sale, and it is maybe the primary reason I might considering transferring to some other point of sale supplier.

What recommendations would you give to someone considering this product?

I strongly suggest Shopify as a great platform for starting your own business online. The UX and customer experience are excellent and engaged. It makes no difference whether you know how to code or not. You may generate profit online with no assistance. If you wish to add a new feature, you may do so through its global market rather than hiring a programmer.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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