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Shopify

Shopify POS

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Shopify POS
8.1 /10

What is Shopify POS?

Shopify POS is an iPad and iPhone-based point of sale service from Shopify. The application allows you to manage your entire online and physical store business using a unified platform. Shopify POS is part of the Shopify eCommerce suite, enabling you to take your business and manage it from everywhere.

Company Details


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Awards & Recognition

Shopify POS won the following awards in the Retail POS category

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Shopify POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

93 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify POS?

2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Efficient Service
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Sales Transactions

87

Cash Register Point of Purchase Devices

86

Pricing Promotions

86

Customer Account Management

86

Online Integrations Web Store

86

Employee Mobile

84

Inventory Control

84

PCI and EMV Compatible

82

Employee Management

82

Analytics and Reporting

80

Loyalty Program

78

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Ease of IT Administration

86

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

83

Vendor Support

82

Quality of Features

82

Availability and Quality of Training

81

Breadth of Features

78

Shopify POS Reviews

Emma B.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

A good API for Inventory management

Likeliness to Recommend

9 /10

What differentiates Shopify POS from other similar products?

Product registration/inventory management The panels are well-made. The product page doesn't provide much freedom, but you can drag and drop photos without worrying about their size, and you can type phrases in the same way you would in Word. You can correctly record the Stock Keeping Unit code, often known as SKU, unlike low-cost national store services. The stocking/delivery management mechanism is in place to guarantee that the store's inventory does not become too large while it is open for business.

What is your favorite aspect of this product?

It's easy to get promoted in a variety of ways, but declaring that you know what you're doing is preferable. Inventory management, for example, is a good idea. Even the most popular domestic carts lack a user interface that assumes "inventory changes" happen at the same time as customer transactions. You may rest easy knowing that with Shopify POS, both single-item editing and bulk changes are handled utilizing the compare and store concept, which calculates "how many goods are added/decreased from the current number."

What do you dislike most about this product?

With the "construction kit," there are just a few customization choices. This may be sufficient for most individuals, however, when working on larger projects, I'd prefer to have additional customization options

What recommendations would you give to someone considering this product?

It was simple to connect with existing EC sites since the technique is already set up, such as connection with Webhook when selling and inventory verification using API. I was able to increase my sales locations with confidence. The shopping cart feature offers us an API, making connecting to the internal system easier than before. Shopify POS had the lowest pricing, which was taken into account because the conditions were good. As a consequence, the cost-performance ratio is favorable, and I am sure that implementation is justified.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Parin P.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Shopify POS: Great & Flexible POS Platform

Likeliness to Recommend

10 /10

What differentiates Shopify POS from other similar products?

Shopify POS integrates your digital and also in purchasing to increase sales rates anywhere you sell, simplify shop administration, and assist you in building deeper customer connections. It includes everything you need to sell products, measure performance, and handle clients, sales, and stock. I believe that stock sync is our most valuable benefit from using Shopify Point - Of - sale. The option to get a consumer to purchase anything in-store and have it instantly removed from accessible stock on our online is huge value to all of us.

What is your favorite aspect of this product?

Shopify POS handles everything in between after your items are available and the shipment has been determined. It's simple to install, and there's a knowledge database available. It does not take much expertise to figure out how the application works. Without POS, a lot of effort and money will be spent learning how to put this up. It is extremely inexpensive for the membership to the software and the accessible assistance.

What do you dislike most about this product?

I detest that Shopify Vouchers cannot be reloaded. This functionality is provided by many and most other Point of Sale vendors, and I hope Shopify had it as well, particularly for in-store client returns. This is my primary gripe and hates using Shopify Point of Sale, and it is maybe the primary reason I might considering transferring to some other point of sale supplier.

What recommendations would you give to someone considering this product?

I strongly suggest Shopify as a great platform for starting your own business online. The UX and customer experience are excellent and engaged. It makes no difference whether you know how to code or not. You may generate profit online with no assistance. If you wish to add a new feature, you may do so through its global market rather than hiring a programmer.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Debu D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Shopify is nex level & awesome system for business

Likeliness to Recommend

9 /10

What differentiates Shopify POS from other similar products?

Shopify actually really simple to use system for selling products online. It's best for drop shipping not required any coding skill for use this system also setup process was super easy. We can set product price product name & also image and product related information from shopify dashboard. It's actually build for beginner user that's why this system was not have too much technical thing. From wide dashboard we can easily track our sales which thing really Impressive. Shopify offer us premade design templates for make our store more beautiful & impressive. It's really great system. It's save our money & lot's of working efforts.

What is your favorite aspect of this product?

We can easily customize our any web pages with shopify page builder it's really & simple to use. We can easily integrate any payment gateway which thing helps us accept online payment. Shopify website always SEO friendly it's the main reason we got some extra & free search engine conversation result. Shopify always maintain their system very well. We can easily integrate google Analytics & facebook pixel with our website this thing actually helps us to target our customer and it's helps us to achieve our target. Also shopify POS we can sell on the go and it's automatically maintain our inventory.

What do you dislike most about this product?

Multiple features are available but some of them provided us limited addition we cannot work with those features in depth. Also advance options are missing on it.

What recommendations would you give to someone considering this product?

Shopify always provided us great support. And multiple articles & video content already make on same topic for this reason when we feel any issue just search this issue and fix on spot. And also it's one of the most popular system for sales. Our team overall experience was good. I recommended you you can use this system. It's comes with trial option you can try at first and if you happy with it choose shopify.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

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