What is Shopify POS?
Shopify POS is an iPad and iPhone-based point of sale service from Shopify. The application allows you to manage your entire online and physical store business using a unified platform. Shopify POS is part of the Shopify eCommerce suite, enabling you to take your business and manage it from everywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify POS?
Pros
- Respectful
- Efficient Service
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Transactions
Cash Register Point of Purchase Devices
Inventory Control
Pricing Promotions
Customer Account Management
Online Integrations Web Store
Employee Mobile
Employee Management
PCI and EMV Compatible
Loyalty Program
Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Breadth of Features
Shopify POS Reviews
Kristen M.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Nov 2023
Very user friendly
Likeliness to Recommend
What differentiates Shopify POS from other similar products?
Integration with Shopify Online Store: Shopify POS seamlessly integrates with Shopify's online store platform. This integration allows businesses to synchronize their online and offline sales, inventory, and customer data. Multi-Channel Sales: Shopify POS enables businesses to sell in various locations, including physical retail stores, pop-up shops, and at events. This flexibility is crucial for businesses looking to reach customers through multiple channels.
What is your favorite aspect of this product?
Customer Management: Shopify POS includes customer management features that allow businesses to track customer profiles, purchase history, and preferences. This information can be valuable for building customer relationships and loyalty.
What do you dislike most about this product?
Costs and Fees: Some users might express concerns about the costs associated with using Shopify POS, including transaction fees and subscription costs. It's essential for businesses to carefully evaluate the pricing structure to determine its suitability for their budget.
What recommendations would you give to someone considering this product?
Understand Your Business Needs: Clearly define your business requirements and needs. Consider factors such as the size of your business, the nature of your products, and your preferred sales channels. This will help you determine if Shopify POS aligns with your specific needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cheyenne B.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Vendor Management and Renewal
Submitted Sep 2023
Easy to use
Likeliness to Recommend
What differentiates Shopify POS from other similar products?
It is very easy to use and track data with.
What is your favorite aspect of this product?
The ease and organization
What do you dislike most about this product?
nothing I particularly dislike
What recommendations would you give to someone considering this product?
To do research into how it can help their company
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mai V.
- Role: Consultant
- Industry: Retail
- Involvement: End User of Application
Submitted May 2023
Many great features, yet free trial is cut shorter
Likeliness to Recommend
What differentiates Shopify POS from other similar products?
Shopify offers a very seamless syncing experience with the Shopify store, and also supports integration with tons of other apps.
What is your favorite aspect of this product?
Shopify offers a very seamless syncing experience with the Shopify store, and also supports integration with tons of other apps. Additionally, Shopify supports offline mode for cash transactions.
What do you dislike most about this product?
Recently the free trial period has been reduced and cut short significantly from 14-day trial period down to only 3-day trial period for now.
What recommendations would you give to someone considering this product?
Although this is a great POS, you have to balance it against the cost, because advanced features of Shopify are quite pricey.
Pros
- Inspires Innovation
- Respectful
- Continually Improving Product
- Reliable
Cons
- Less Fair
