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Shopify POS Logo Award Winner Product Badge
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Shopify

Shopify POS

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Shopify POS
8.1 /10

What is Shopify POS?

Shopify POS is an iPad and iPhone-based point of sale service from Shopify. The application allows you to manage your entire online and physical store business using a unified platform. Shopify POS is part of the Shopify eCommerce suite, enabling you to take your business and manage it from everywhere.

Company Details


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Awards & Recognition

Shopify POS won the following awards in the Retail POS category

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Shopify POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

93 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify POS?

2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Efficient Service
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Sales Transactions

87

Cash Register Point of Purchase Devices

86

Pricing Promotions

86

Customer Account Management

86

Online Integrations Web Store

86

Employee Mobile

84

Inventory Control

84

PCI and EMV Compatible

82

Employee Management

82

Analytics and Reporting

80

Loyalty Program

78

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Ease of IT Administration

86

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

83

Vendor Support

82

Quality of Features

82

Availability and Quality of Training

81

Breadth of Features

78

Shopify POS Reviews

Christina H.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use but it’s pricey

Likeliness to Recommend

7 /10

What differentiates Shopify POS from other similar products?

Ease of use

What is your favorite aspect of this product?

Interface

What do you dislike most about this product?

High cost

What recommendations would you give to someone considering this product?

Shop around

Pros

  • Appreciates Incumbent Status
  • Helps Innovate
  • Respectful
  • Altruistic

Cons

  • Less Inspiring
  • Less Caring
  • Vendor Friendly Policies

Shubham A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

View other drafts User-Friendly POS Solution

Likeliness to Recommend

10 /10

What differentiates Shopify POS from other similar products?

Shopify POS stands out from other similar products by seamlessly integrating with Shopify's robust e-commerce platform, enabling a unified omnichannel experience for both online and in-store customers.

What is your favorite aspect of this product?

My favorite aspect of Shopify POS is its ability to synchronize inventory levels across multiple channels

What do you dislike most about this product?

One aspect that could be improved in Shopify POS is the reporting and analytics functionality.

What recommendations would you give to someone considering this product?

i will recommend this to startup business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Kristen M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Very user friendly

Likeliness to Recommend

10 /10

What differentiates Shopify POS from other similar products?

Integration with Shopify Online Store: Shopify POS seamlessly integrates with Shopify's online store platform. This integration allows businesses to synchronize their online and offline sales, inventory, and customer data. Multi-Channel Sales: Shopify POS enables businesses to sell in various locations, including physical retail stores, pop-up shops, and at events. This flexibility is crucial for businesses looking to reach customers through multiple channels.

What is your favorite aspect of this product?

Customer Management: Shopify POS includes customer management features that allow businesses to track customer profiles, purchase history, and preferences. This information can be valuable for building customer relationships and loyalty.

What do you dislike most about this product?

Costs and Fees: Some users might express concerns about the costs associated with using Shopify POS, including transaction fees and subscription costs. It's essential for businesses to carefully evaluate the pricing structure to determine its suitability for their budget.

What recommendations would you give to someone considering this product?

Understand Your Business Needs: Clearly define your business requirements and needs. Consider factors such as the size of your business, the nature of your products, and your preferred sales channels. This will help you determine if Shopify POS aligns with your specific needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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