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Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

Rana Abdul R.

  • Role: Operations
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Easy to setup

What is your favorite aspect of this product?

It's no cost for hosting and limitation for product upload :)

What do you dislike most about this product?

Cost is high

What recommendations would you give to someone considering this product?

If you are looking for easy to use system it can be because there is no big team you need to required for running

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Matthias K.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Relatively affordable solution for enterprise

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Shopify was chosen for a variety of reasons, which includes cost, multiple site support, speed, and recommendations from dozens of retailers with whom we spoke. Features are totally unique and performed well in every situation. There are numerous apps available in the Shopify app store to help us achieve our goals.

What is your favorite aspect of this product?

Shopify Plus has grown in the market as an eCommerce competitor, offering many great benefits such as the ability to set up and launch our business in a matter of hours and manage everything from a single location, making the operations and IT departments' lives a lot easier. My favorite aspect about Shopify is how swiftly it increases our brand awareness and productivity.

What do you dislike most about this product?

There aren't so many things that I dislike about Shopify but our Launch Rep was a nightmare to work with. He couldn't answer any of our questions without consulting with other team members. In addition every time we open their edit order app, it will flash the page so we must refresh the page for it to remain so that we can use it.

What recommendations would you give to someone considering this product?

Choosing the right platform for an eCommerce business is one of the most difficult decisions a company will ever face. Shopify Plus allows you to quickly open a store and start selling, which is very appealing. The main factors that may entice you to use it are its simplicity, low cost, and quickness.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Mohamed M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

le meilleur tous et simple a count abordable

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

SIMPLE CONFIGURATION Accept payments immediately and start accepting them. Avoid lengthy third-party activations by switching from configuration to sales with a single click. Shopify Payments is already installed on your account; all you have to do now is activate it.

What is your favorite aspect of this product?

Protect your payment details as well as your commercial data. Shopify Payments complies with PCI standards and processes 3D Secure transactions.

What do you dislike most about this product?

The visual editor does not include the Glisser-Déposer Support feature, which is only available in English. Shopify Payments (Shopify's payment service) is now unavailable in France.

What recommendations would you give to someone considering this product?

Dropshipping is an online company that allows you to make money via the use of an e-commerce site without having to invest a lot of money. This economic model allows you to sell a product to a customer without having to keep it in stock.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

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