What is ShareFile?
Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
1
Since last award
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ShareFile?
Pros
- Reliable
- Performance Enhancing
- Continually Improving Product
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Encryption Decryption
High Performance
File Transfer
Authentication
Data Fidelity
LDAP Support
Large File Support
Transport Security
Session Monitoring
Quota Bandwidth Control
Multi Platform Support
Vendor Capability Ratings
Quality of Features
Ease of Data Integration
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Ease of IT Administration
Vendor Support
Ease of Customization
Availability and Quality of Training
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ShareFile Reviews
Jeremy C.
- Role: Consultant
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2022
Excellent value for money, very simple to use
Likeliness to Recommend
What differentiates ShareFile from other similar products?
It does what it does very well. OK, it's a fileshare system, so there's actually not a lot for this suite to do, but what it does do, it does exceptionally well. Huge file transfers guaranteed. Recipient authorisation required. Total visibility of security from point A to point B. Great additional data points letting you know exactly who has accessed a file if shared with multiple recipients
What is your favorite aspect of this product?
There are a few aspects, but ultimately the key one is value for money. We have a superb product available to us at a very very competitive rate. Functionality is exactly what you'd need and reliability can't be faulted. There are a lot of fileshare products on the market from all manner of companies. Citrix is a very well-established, trustworthy company to work with so company size, reputation and longevity also meant a lot for us when choosing this product.
What do you dislike most about this product?
The rate of innovation and any product updates offered are frankly slow. On the one hand I understand this as the solution is very well polished and presented as-is, and being a fileshare tool, what more do you really need it to do? On the other, offering updates would provide you with a sense that this company is not treating this product as a legacy tool but actually investing in it for the sake of customers and maintaining its leading position in the marketplace.
What recommendations would you give to someone considering this product?
As with all of my reviews, do your homework on what you need a file share product to do. This one is undoubtedly very robust and executes its purpose well, but do investigate that it does the things you need it to from day one. At first glance, functionality may appear limited, but dig deeper and you'll find it is comprehensive and powerful for what it does present.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Herbert L.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Excellent data integration software
Likeliness to Recommend
What differentiates ShareFile from other similar products?
Document sharing is faster than with any other program. It is critical for my clients, especially those who are unfamiliar with modern technology. Suitable for high-level file encryption operations, which are required for any company's security compliance. This is a major reason why we chose this SaaS. If we didn't need such a high level of security we could choose from a variety of encryption levels.
What is your favorite aspect of this product?
We picked ShareFile because it matched our demands the best of all the digital document storage firms we looked at. Sharefile is quite simple to use; we had never used it before and soon grasped what to do with it. You may also simply and securely share files with others and collaborate on the same document or file with your peers. It is also possible to revert to older versions if necessary.
What do you dislike most about this product?
Some applications format records cannot be updated online in ShareFile due to the level of encryption we need. However, because ShareFile can be synchronized with a variety of different devices, documents may be changed straight from File Explorer and saved back to ShareFile. The price is also fairly exorbitant, and this must be considered.
What recommendations would you give to someone considering this product?
We are a high-performance firm that also offers online services for our products, therefore we needed a program that we could configure so that the registration could be accessible from anywhere. Citrix ShareFile is a quick way to send huge files to clients. You may also back up your files to a server.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Andy H.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2022
It is an excellent platform for managing files.
Likeliness to Recommend
What differentiates ShareFile from other similar products?
it differs in its ease of use.
What is your favorite aspect of this product?
My favorite feature of Citrix Sahrefile is the ability to transfer files that are too big to deliver over email to our customers and subject matter experts for assessment. In order to guarantee that only the intended recipient is able to access the data, you may configure login security and link expiry times.
What do you dislike most about this product?
Sharefile's lack of end-user awareness makes it less appealing to me than Dropbox or similar services. To avoid falling prey to phishing attacks, recipients of these files may be less inclined to click on the link they get.
What recommendations would you give to someone considering this product?
The ability to share a few files with a few peers saves me a lot of effort and time. Signing up is as simple as clicking a link and entering your information.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing