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ShareFile

ShareFile

Composite Score
8.1 /10
CX Score
8.4 /10
Category
ShareFile
8.1 /10

What is ShareFile?

Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
4% Neutral
92% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 83

File Transfer

85

Encryption Decryption

85

High Performance

85

Authentication

85

LDAP Support

84

Large File Support

83

Data Fidelity

83

Transport Security

82

Session Monitoring

81

Quota Bandwidth Control

80

Multi Platform Support

79

Vendor Capability Ratings

Average 81

Ease of Data Integration

86

Quality of Features

84

Ease of Implementation

83

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Business Value Created

81

Ease of IT Administration

80

Ease of Customization

79

Vendor Support

79

Availability and Quality of Training

78

ShareFile Reviews

Lindsay M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Top-notch security

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

We had security difficulties before utilizing Citrix ShareFile, but Citrix ShareFile has been a huge help in allowing us to share files with encrypted features and has also enabled clients with secure links so they can post their sensitive information with great confidence.

What is your favorite aspect of this product?

Citrix ShareFile provides a novel notion for making all platforms accessible with ease. Security comes to mind when I think about the positive side. I love that it makes it simple to share encrypted data in real time. I have to admit that one of the most secure platforms available on the market was Citrix ShareFile.

What do you dislike most about this product?

I never had any issue with its security and while using its functionalities all are extremely easy to use with no training and help from customer support but the system is slow which makes our work slow and wastes our many working times which is actually an unaffordable loss for us.

What recommendations would you give to someone considering this product?

If you think it meets your demands, compare your requirements with its features before purchasing it. Due to Citrix ShareFile's ease of setup and use, I don't think you will encounter any problems with it. Give all data stored in the cloud extremely high levels of security. Anywhere and at any time, you may access your files. The platform is the greatest one available.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Adam R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Providing secure file-sharing solutions

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

UI that is simple to use. A ShareFile add-on is compatible. The add-on enables you to transmit big files with restricted access to sensitive information. Setting permissions is simple if you want to allow others to share the document. Works effectively for cloud document and file-sharing situations when teamwork is required.

What is your favorite aspect of this product?

I adore not having to check any documents, which is a feature. It is straightforward to use and has a drag-and-drop function. Sharefile is my first choice whenever I have a large file to distribute. Sharefile allows you to share a direct link with anyone, unlike other file-sharing applications. The only thing visible to the person on the other end is the one specific file that has been shared.

What do you dislike most about this product?

If your external internet connection is interrupted, you won't be able to inspect your file structure. This may occur if you're a remote employee attempting to connect to a server maintained by your organization. Lack of bandwidth while uploading or downloading to Sharefile could be another issue. When we started using it, it was also relatively slow and complicated, taking three times as long to transfer or investigate as a self-hosted server.

What recommendations would you give to someone considering this product?

Security, uptime, and the speed with which any system-wide outages may be fixed ShareFile offers a simple method for transferring files in which the user only needs to upload the files; after that, an automatic public link is generated for us and is prepared to be shared with the appropriate people.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ezra M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Amazing Product!

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Legally binding electronic signatures are quite useful.

What is your favorite aspect of this product?

The vendor support is great. Impressive UI. integrates well with other necessary applications.

What do you dislike most about this product?

So far everything has worked smoothly within the functionalities of the software.

What recommendations would you give to someone considering this product?

Citrix ShareFile not only provides security for your data, it also automate your workflows to boost production.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Respectful

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