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ShareFile

ShareFile

Composite Score
8.1 /10
CX Score
8.4 /10
Category
ShareFile
8.1 /10

What is ShareFile?

Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
5% Neutral
91% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 83

File Transfer

85

Encryption Decryption

85

High Performance

85

Authentication

85

LDAP Support

84

Large File Support

83

Data Fidelity

83

Transport Security

82

Session Monitoring

81

Quota Bandwidth Control

80

Multi Platform Support

79

Vendor Capability Ratings

Average 81

Ease of Data Integration

86

Quality of Features

84

Ease of Implementation

83

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Business Value Created

81

Ease of IT Administration

80

Ease of Customization

79

Vendor Support

79

Availability and Quality of Training

78

ShareFile Reviews

Divya P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Good Product

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

ShareFile differentiates itself with a strong focus on security, comprehensive compliance certifications, a user-friendly drag-and-drop interface, and robust integration capabilities with a wide array of third-party applications.

What is your favorite aspect of this product?

My favorite aspect of ShareFile would be its robust security and compliance features. These provide peace of mind by ensuring that sensitive data is protected with industry-leading encryption, access controls, and compliance with regulations such as HIPAA, GDPR, and others. This commitment to security, combined with ShareFile's user-friendly interface, makes it a standout choice for businesses that prioritize the protection of their data while requiring a seamless and efficient collaboration experience.

What do you dislike most about this product?

One potential downside of ShareFile, based on general user feedback, might be its pricing structure, which can be on the higher side for small businesses or individual users. While it offers a comprehensive set of features and robust security measures, the cost factor could be a significant consideration for those with limited budgets or who may not need all the advanced functionalities provided. This aspect could lead some potential users to explore more cost-effective alternatives that still meet their basic needs for file sharing and collaboration.

What recommendations would you give to someone considering this product?

Before choosing ShareFile, evaluate if its advanced security features and compliance certifications match your business needs. Consider the cost-to-benefit ratio, especially if you're budget-conscious or a small business. Take advantage of the free trial to test its compatibility with your workflows.

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Fair

Antonio G.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Store and share files securely.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

It enables the safe sharing of a huge number of files both within and outside of the company. The biggest advantage of using ShareFile in our business is the peace of mind that comes with having a location to host and keep our information secure; its connection with Outlook has greatly eased the process of exchanging files via email; Being hosted in the cloud allows us to view our files from anywhere with an internet connection and allows us to collaborate on papers.

What is your favorite aspect of this product?

It is a web platform that allows us to upload files and securely share them with individuals inside and outside the business. We may limit user rights when sharing files with them. I enjoy the options for collaboration and customisation, and ShareFile can be combined with other products such as Microsoft Office 365. One of the things I enjoy best about ShareFile is that it allows us to produce download links with simplicity, allowing us to offer access to exclusive files to other coworkers, collaborators, and even clients; it's simple to configure permissions.

What do you dislike most about this product?

One disadvantage of ShareFile is its initial setting; it is complicated if you do not have technical expertise; nonetheless, we have found it straightforward to use utilizing the mobile app, online app, and even the Outlook extension. The only thing I don't like about this program is that the recipient of the file must have a ShareFile account in order for you to view the files he has shared with you.

What recommendations would you give to someone considering this product?

It's ideal for huge files that you want to access in one spot, and it's also ideal for sharing with the same individual several times. You can view your history and old files, and its design makes it quite easy to use. I found it really handy with huge files and data, particularly if you need to transmit it to a large number of individuals. If you deal with individuals from various branches or places who need to collaborate on a project, ShareFile will be a perfect fit, "eliminating the physical distance" by lowering your costs for travel, tickets for corporate personnel, and so on.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Pamela T.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Best for data integration and file sharing.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Sharing external files with consultants and contractors. It enables on-the-fly version control without requiring setup changes and helps us to make better use of our time while sharing, evaluating, and marking up papers as a group. ShareFile helps us meet our obligation to take reasonable precautions to secure our customers' confidential/personal information by facilitating internal and external communication. We are giving the consultants pretty huge Revit models to collaborate on, and Outlook limits the size of the file and what we can natively communicate via it.

What is your favorite aspect of this product?

ShareFile distinguishes itself from other web-based storage solutions by synchronizing and delivering the data I use and share with others to my laptop via system security/encryption and the Windows Explorer extension. ShareFile is simple to use, allows me to quickly develop the abilities of others, and is safe enough that I know my data will not be lost. Citrix Content Collaboration has the unique notion of allowing simple access to all platforms, with the best aspect being that all apps are available in one location for quick access.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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