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ShareFile

ShareFile

Composite Score
8.1 /10
CX Score
8.4 /10
Category
ShareFile
8.1 /10

What is ShareFile?

Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
5% Neutral
91% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 83

File Transfer

85

Encryption Decryption

85

High Performance

85

Authentication

85

LDAP Support

84

Large File Support

83

Data Fidelity

83

Transport Security

82

Session Monitoring

81

Quota Bandwidth Control

80

Multi Platform Support

79

Vendor Capability Ratings

Average 81

Ease of Data Integration

86

Quality of Features

84

Ease of Implementation

83

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Business Value Created

81

Ease of IT Administration

80

Ease of Customization

79

Vendor Support

79

Availability and Quality of Training

78

ShareFile Reviews

Marina C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A total package for your business

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

I have compared other such services, however, I decided to go for ShareFile since it offers high level of protection for data and allows interconnection with other services. I isolate it from others for three reasons: the keeness it has towards data safety, the efficiency I find it in uploading and downloading of files and its compatibility with other productivity services

What is your favorite aspect of this product?

I like this software because it provides solutions for such business issues as the need for safe and easy access to documents, effective collaboration between teams from different locations using the possibility of sharing large files and working on them simultaneously with the help of using team’s devices.

What do you dislike most about this product?

In what I would prefer to change, the reaction of the application is low, especially when uploading files can be slower.

What recommendations would you give to someone considering this product?

I suggest applying it in contexts when the transfer of documents with high levels of security and collaborative work are called for, yet, it could be accompanied by certain disadvantages with regard to the speed of uploading and synchronized data.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Erika B.

  • Role: C-Level
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Ease of use makes ShareFile a delight to use

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

I have had zero trouble using ShareFile or navigating their solutions. Many other products can be difficult to set up, but as a user it is intuitive, fast, and easy to use and modify from day one.

What is your favorite aspect of this product?

I always feel safe that everything I'm sharing is encrypted and secure. Definitely my go to solution for confidential document sharing.

What do you dislike most about this product?

It can be somewhat annoying to have to log onto a browser interface to access the shared files, especially because login is required every time. This is at the benefit of encryption and security, but can make it slightly more annoying to use.

What recommendations would you give to someone considering this product?

I haven't used the full functionality, so definitely explore the range of functionality outside of what I'm recommending. However, I'd recommend it as an easy to use, not clunky solution for secure transfer!

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Security Protects

Nabeel s.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

it's a good product

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

it's cost effectiveness

What is your favorite aspect of this product?

budget pricing

What do you dislike most about this product?

nothing in particualr

What recommendations would you give to someone considering this product?

choose if you're making decisions on a budget. it does the job,

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Caring

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