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ShareFile

ShareFile

8.0 /10
Category
ShareFile
8.0 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

81 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
6% Neutral
90% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Continually Improving Product
  • Includes Product Enhancements

Feature Ratings

Average 84

Encryption Decryption

85

Authentication

85

High Performance

85

Data Fidelity

85

File Transfer

85

LDAP Support

84

Large File Support

83

Transport Security

82

Session Monitoring

81

Quota Bandwidth Control

81

Multi Platform Support

80

Vendor Capability Ratings

Average 81

Quality of Features

85

Ease of Data Integration

85

Ease of Implementation

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Breadth of Features

81

Business Value Created

80

Ease of IT Administration

80

Ease of Customization

79

Vendor Support

78

Availability and Quality of Training

78

ShareFile Reviews

Kevin P.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Unique and attractive and fully managed tool

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

I use some applications as well, but their performance is the reason why I stayed with Citrix ShareFile. It completely changed the way we distribute, receive, and upload data. After choosing it, I finally understood how much time I had been wasting with other tools. This flexible and adorable tool is exactly what we had been looking for to streamline our company's file-sharing workflow from the very beginning.

What is your favorite aspect of this product?

Citrix ShareFile tool has all of the vital features and prowess that we had been searching for for a long time. The first thing I discovered to be excellent and helpful for bulk downloading files from our network to the cloud is its migration tool. The best thing is having all the applications and data placed in one location for accessibility.

What do you dislike most about this product?

Sending unprotected emails to stakeholders becomes challenging once encryption is enabled. It lags mildly. Even though uploading data takes a little time but it can be tedious especially when they are huge, it is still preferable to using hard drives. No way to print reports on directories that list the files and/or subfolders they include.

What recommendations would you give to someone considering this product?

Citrix ShareFile platform has a fantastic web interface, a great selection of capabilities, superb security, and outstanding workflows and connection with third parties. Anyone wanting a simple, unified, and robust file-sharing tool must consider Citrix ShareFile on my suggestion; it isn't just perfect, but it's also affordable for you.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Brooklyn M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

An appealing and innovative option

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Unlike other available products, Citrix ShareFile is more faithful to the efficiency, security, and simplicity of its offering. In contrast to other tools, this one has no jumbled parts or subpar administration; everything about it is tailored exactly to changing needs. In every manner, it is superior to competitors and different from them.

What is your favorite aspect of this product?

I always use Citrix ShareFile since it works flawlessly and enables quick and safe file transfers. Bulk uploading and document migration aren't worse now thanks to this application, which can handle any task much more quickly than we could have ever imagined. Because it is challenging to upload more than a few files using an internet browser or other applications, but not challenging with this tool, so for us it is not only a time-saver but a lifesaver.

What do you dislike most about this product?

There are a couple of drawbacks to the application: establishing privileges for directories is difficult for all users with administrative privileges to supervise. Also, alert configurations for postings are easily missed, and trying to catch them is time-consuming. Self-service billing was another fuss to implement.

What recommendations would you give to someone considering this product?

Users can make this application much more reliable, nice, and friendly for their company by setting it up precisely and tailoring it to the flow. In spite of its durability, it will only provide you with the benefits you give it during setup. For example, if you pay little attention during setup, you will eventually be able to enjoy increased productivity and time savings.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Lindsay M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Top-notch security

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

We had security difficulties before utilizing Citrix ShareFile, but Citrix ShareFile has been a huge help in allowing us to share files with encrypted features and has also enabled clients with secure links so they can post their sensitive information with great confidence.

What is your favorite aspect of this product?

Citrix ShareFile provides a novel notion for making all platforms accessible with ease. Security comes to mind when I think about the positive side. I love that it makes it simple to share encrypted data in real time. I have to admit that one of the most secure platforms available on the market was Citrix ShareFile.

What do you dislike most about this product?

I never had any issue with its security and while using its functionalities all are extremely easy to use with no training and help from customer support but the system is slow which makes our work slow and wastes our many working times which is actually an unaffordable loss for us.

What recommendations would you give to someone considering this product?

If you think it meets your demands, compare your requirements with its features before purchasing it. Due to Citrix ShareFile's ease of setup and use, I don't think you will encounter any problems with it. Give all data stored in the cloud extremely high levels of security. Anywhere and at any time, you may access your files. The platform is the greatest one available.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

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