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ShareFile

ShareFile

Composite Score
8.1 /10
CX Score
8.4 /10
Category
ShareFile
8.1 /10

What is ShareFile?

Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
5% Neutral
91% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 83

File Transfer

85

Encryption Decryption

85

High Performance

85

Authentication

85

LDAP Support

84

Large File Support

83

Data Fidelity

83

Transport Security

82

Session Monitoring

81

Quota Bandwidth Control

80

Multi Platform Support

79

Vendor Capability Ratings

Average 81

Ease of Data Integration

86

Quality of Features

84

Ease of Implementation

83

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Business Value Created

81

Ease of IT Administration

80

Ease of Customization

79

Vendor Support

79

Availability and Quality of Training

78

ShareFile Reviews

Jody Z.

  • Role: Operations
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Leading File Sharing and Synchronization platform

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

Citrix ShareFile offers ample file storage space across all the plans.

What is your favorite aspect of this product?

Free 30 day trial enabled us to analyze all features before investing in Citrix ShareFile. Real-time file storage and synchronization in the cloud.

What do you dislike most about this product?

Citrix ShareFile is the leading file storage solution, but lacks offline mode capability.

What recommendations would you give to someone considering this product?

Integrate with external applications such as GoToMeeting to have more capabilities in one place.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carol c.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Bold,solid and stable app with file transfer.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Secure with access permissions for user account. Cost effective and ease of use. Reliable to transfer files and documents. Intergration with other apps.

What is your favorite aspect of this product?

Intergration with other third party applications. Secure with account access. Device synchronization ensure user is able to access an account from any device. Ease of use.

What do you dislike most about this product?

Very impressive and excellent with device synchronization. Secure to access an account. Reliable to share files and documents. Ease of use.

What recommendations would you give to someone considering this product?

Well it's effectiveness with access of files and documents. Secure and large storage capacity for files and documents. Great with device synchronization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Guaranteed with secure storage of files.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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