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ServiceNow PPM Logo Award Winner Product Badge
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ServiceNow

ServiceNow PPM

Composite Score
7.6 /10
CX Score
7.8 /10
Category
ServiceNow PPM
7.6 /10

What is ServiceNow PPM?

Get visibility into all work—traditional, agile, and hybrid with ServiceNow PPM. Balance capacity against demand and optimize your portfolios to achieve business value.

Company Details


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Awards & Recognition

ServiceNow PPM won the following awards in the Project Portfolio Management - Enterprise category

ServiceNow PPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow PPM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow PPM?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Transparent
  • Enables Productivity

Feature Ratings

Average 82

Vendor Capability Ratings

Average 80

Business Value Created

85

Ease of IT Administration

83

Breadth of Features

83

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

80

Ease of Implementation

79

Ease of Customization

78

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

75

ServiceNow PPM Reviews

Harsh R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

"Fantastic Product "

Likeliness to Recommend

10 /10

What differentiates ServiceNow PPM from other similar products?

ServiceNow PPM (Project Portfolio Management) distinguishes itself from other similar products through its comprehensive and integrated approach. It offers a unified platform that combines project management, financial management, and resource management, providing a holistic view of project portfolios. ServiceNow emphasizes automation, collaboration, and real-time visibility, helping organizations streamline processes, enhance decision-making, and improve overall project efficiency. Its user-friendly interface and scalability contribute to its popularity in the market.

What is your favorite aspect of this product?

Integrated platform, Automation, user friendly interface, real time Visibility etc...

What do you dislike most about this product?

Nothing to dislike about service now PPM.

What recommendations would you give to someone considering this product?

I always share my knowledge to everyone also my friend are know there's organization 90% using service now..

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shivam S.

  • Role: Consultant
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Efficient product with robust features

Likeliness to Recommend

9 /10

What differentiates ServiceNow PPM from other similar products?

ServiceNow PPM stands out with its seamless integration by providing a unified ecosystem for IT service and project management.

What is your favorite aspect of this product?

The user interface of the product is very much user friendly and easy to understand

What do you dislike most about this product?

Extensive features and capabilities makes it difficult to explore the product in detail

What recommendations would you give to someone considering this product?

Would recommend thorough training to harness capabilities and integration features of the product

Pros

  • Reliable
  • Performance Enhancing
  • Caring
  • Transparent

Akshay G.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Perfect for Client Management no disappointmente.

Likeliness to Recommend

10 /10

What differentiates ServiceNow PPM from other similar products?

I am really amazed after using ServiceNow PPM , can clear state the difference i felt because i have worked on similar products but ServiceNow help in timely, efficient and effective delivery even the new onboard folks was able to adapt ServiceNow Quickly

What is your favorite aspect of this product?

There are alot of aspects i loved about serviceNow but the security management makes the product more secure for client point of view because it co relate with client management too

What do you dislike most about this product?

As such till date I don’t find any dislike about the product but sometimes is felt a bit slower while loading , may be its because of my internet so no dislikes about the product

What recommendations would you give to someone considering this product?

There are so many features of the product but the most important for our project is the product security management and the client management

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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