What is ServiceNow Cloud Accelerate?
Speed cloud adoption with workflows that automate everyday cloud service delivery and continuous governance.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow Cloud Accelerate?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Automatic Resource Scaling Elasticity
Cloud Integration
Cloud SLA Management Governance
Cloud Analytics and Reporting
Capacity Management
Cloud Migration
Application Release Automation
Performance Monitoring Management
Self Service Cloud Services
Configuration Validation
Orchestration and Workflow Management
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
ServiceNow Cloud Accelerate Reviews
ROHIT K.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Pretty solid platform, but not perfect!
Likeliness to Recommend
What differentiates ServiceNow Cloud Accelerate from other similar products?
It has a more integrated approach compared to others I tried. The workflows are super customizable and it scales well as your team grows
What is your favorite aspect of this product?
Definetly the automation features. They save so much time on repetitive tasks, and the UI is clean enogh to not feel overwhelmed. Once setup, it kinda runs things on auto-pilot
What do you dislike most about this product?
The initial setup can be a bit of a pain. There’s a steep learning curve, and the documentation isn’t always clear. Also, some parts feel a bit laggy when too many things are running at once
What recommendations would you give to someone considering this product?
Take your time learning the system—don’t rush it. Maybe even get some training if you can. Once you’re over the hump, it’s totaly worth it
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
PETER O.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2025
A great Software to work with
Likeliness to Recommend
What differentiates ServiceNow Cloud Accelerate from other similar products?
ServiceNow Cloud Accelerate is fast and reliable
What is your favorite aspect of this product?
The Cloud Security is highly secured
What do you dislike most about this product?
None that i may think of now
What recommendations would you give to someone considering this product?
Service Now saves time in deployment
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Akshat A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Apr 2024
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates ServiceNow Cloud Accelerate from other similar products?
Integration challenges are a constant concern for developers, but ServiceNow makes it a breeze. Seamlessly connecting with other tools and systems helps create a unified view of operations. This level of integration is essential for harnessing data effectively and facilitating informed decision-making. Scalability is another standout feature.
What is your favorite aspect of this product?
The platform is made with an automation focus and provides a lot of control on the entire process workflow. If you have many different business rules and processes, this is a good choice.
What do you dislike most about this product?
Sometimes Instances don't work correctly, shows null responses, and we can't even contact support from their website, but whenever it works, it works completely fine and meets my expectations.
What recommendations would you give to someone considering this product?
It helped us to improve our IT operations by streamlining the processes, automating tasks and providing visibility in IT services. Also it helped us to make better business decisions with the help of business intelligence tools.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service
Cons
- Vendor's Interest First
- Under Delivered
- Less Friendly Negotiation
