What is ServiceNow Asset Management?
ServiceNow Asset Management tracks the financial, contractual, and inventory details of hardware and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, and provision services. Once an asset is deployed, Asset Management records all maintenance activity and enables IT to perform regular audits, right up until asset retirement.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow Asset Management?
Pros
- Security Protects
- Reliable
- Caring
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
End to End Lifecycle Management
Analytics and Reporting
Software Recognition Library
Data Center Analytics
Advanced License Management
Cloud License Management
Data Import Export and Aggregation
Decentralized Management
Software Usage Metering
Integrated Discovery
Financial Analysis
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Business Value Created
Quality of Features
Breadth of Features
Vendor Support
Ease of Implementation
Ease of Customization
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ServiceNow Asset Management Reviews
Alex J.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
The best in class
Likeliness to Recommend
What differentiates ServiceNow Asset Management from other similar products?
It has absolutely everything an Organization will need.
What is your favorite aspect of this product?
The simplicity in adding new devices.
What do you dislike most about this product?
The cost can become high for large orgs.
What recommendations would you give to someone considering this product?
If you have the money, this is the product for you.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Empowering IT Efficiency and Beyond!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nathan W.
- Role: Consultant
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Fantastic Product but still need client/user input
Likeliness to Recommend
What differentiates ServiceNow Asset Management from other similar products?
Features, User friendly environment, future modifications based on the company/product needs. + customer service
What is your favorite aspect of this product?
Over all all the features are user friendly
What do you dislike most about this product?
Future flexibility to alter the software based on the company/products needs
What recommendations would you give to someone considering this product?
Please proceed to purchase based on your budget and needs
Pros
- Caring
- Performance Enhancing
- Trustworthy
- Unique Features