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Sendible

Sendible

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Sendible
8.3 /10

What is Sendible?

Manage all aspects of social media - from one place. Do strategic planning, scheduling, publishing, and tracking results without juggling endless tabs and spreadsheets. Manage social networks, schedule messages, engage your audiences, and measure ROI right from one, easy-to-use dashboard.

Company Details


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Awards & Recognition

Sendible won the following awards in the Social Media Management - Enterprise category

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Sendible Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sendible.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sendible?

0% Negative
5% Neutral
95% Positive

Pros

  • Effective Service
  • Acts with Integrity
  • Performance Enhancing
  • Inspires Innovation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

89

Social Media Channel Integration Outbound

89

Social Asset Management

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Dashboards and Visualization

86

Social Post Archival

85

Sentiment Analysis

84

Social Response Management

83

Contextual Analysis

82

Trend Analysis

80

Vendor Capability Ratings

Average 84

Ease of Data Integration

88

Business Value Created

88

Ease of Implementation

88

Quality of Features

85

Ease of Customization

85

Usability and Intuitiveness

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

80

Vendor Support

77

Sendible Reviews

Ankit D.

  • Role: Operations
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Effective Performance Now and Future Scalability

Likeliness to Recommend

8 /10

What differentiates Sendible from other similar products?

One of the standout features of Sendible is its posting interface, which excels in simplicity and allows users to create posts swiftly.

What is your favorite aspect of this product?

I greatly appreciate the convenience of being able to effortlessly generate and schedule all of my desired content for the entire week.

What do you dislike most about this product?

Currently, there is no available feature to post directly to TikTok within the platform.

What recommendations would you give to someone considering this product?

Go for it.

Pros

  • Reliable
  • Caring
  • Saves Time
  • Acts with Integrity

Pranay M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Exceptional Social Media Software Service

Likeliness to Recommend

10 /10

What differentiates Sendible from other similar products?

According to my analysis, there are several features that differentiate Sendible from other similar products: 1. Advanced analytics: Sendible provides in-depth analytics to measure the success of social media campaigns with the ability to automatically generate reports. 2. User-friendly interface: Sendible has a simple and easy-to-use interface, making it easy for new users to navigate and use the platform. 3. Multi-account management: Sendible allows users to manage multiple accounts across different social media platforms in one place, making it easier for businesses with various social media accounts.

What is your favorite aspect of this product?

Sendible is an all-in-one social media management platform that helps businesses with scheduling, publishing, monitoring, and analyzing their social media posts. Its features include a content library, automated publishing, collaboration tools, analytics, and reporting. Additionally, Sendible supports multiple social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, and YouTube, which makes it a time-saving solution for social media marketers.

What do you dislike most about this product?

Bit expensive when compared to other similar products.

What recommendations would you give to someone considering this product?

1. Limited features in the basic plan: The basic plan of Sendible has limited features which may not fulfill the requirements of some users. 2. Pricing structure: Some users find the pricing structure of Sendible confusing as it is based on the number of services and users. 3. Complexity: Some users feel that Sendible has a steep learning curve and can be complex to use compared to other social media management tools. 4. Customer support: Few users have also reported issues with the customer support team, citing long wait times and unresponsive support. Integration issues:

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ravina M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

A Comprehensive Social Media Management Tool

Likeliness to Recommend

10 /10

What differentiates Sendible from other similar products?

Sendible is an all-in-one social media management tool that makes it easy to monitor, manage, and measure your social media accounts. It provides a comprehensive suite of features that allow you to easily manage your accounts, schedule posts, and analyse your performance.

What is your favorite aspect of this product?

Sendible makes managing social media simple and efficient. It offers an array of features, including scheduling, analytics, team collaboration, and more. It's an ideal tool for businesses looking to streamline their social media presence

What do you dislike most about this product?

- Poor customer service - Unreliable data accuracy - Expensive for small businesses - Limited reporting and analytics

What recommendations would you give to someone considering this product?

If you want to manage your social media Sendible is the great choice.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Transparent

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