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Sendible Logo Award Winner Product Badge
Sendible Logo Award Winner Product Badge
Sendible

Sendible

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Sendible
8.3 /10

What is Sendible?

Manage all aspects of social media - from one place. Do strategic planning, scheduling, publishing, and tracking results without juggling endless tabs and spreadsheets. Manage social networks, schedule messages, engage your audiences, and measure ROI right from one, easy-to-use dashboard.

Company Details


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Awards & Recognition

Sendible won the following awards in the Social Media Management - Enterprise category

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Sendible Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sendible.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sendible?

0% Negative
5% Neutral
95% Positive

Pros

  • Effective Service
  • Acts with Integrity
  • Performance Enhancing
  • Inspires Innovation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

89

Social Media Channel Integration Outbound

89

Social Asset Management

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Dashboards and Visualization

86

Social Post Archival

85

Sentiment Analysis

84

Social Response Management

83

Contextual Analysis

82

Trend Analysis

80

Vendor Capability Ratings

Average 84

Ease of Data Integration

88

Business Value Created

88

Ease of Implementation

88

Quality of Features

85

Ease of Customization

85

Usability and Intuitiveness

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

80

Vendor Support

77

Sendible Reviews

Tracey B.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Danielle B.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Calendar tool is a time saver

Likeliness to Recommend

8 /10

What differentiates Sendible from other similar products?

Ease of use for multiple accounts. Ability to send for approval.

What is your favorite aspect of this product?

LinkedIn posting and approval

What do you dislike most about this product?

Tagging issues

What recommendations would you give to someone considering this product?

Easy integration and calendar management

Pros

  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity
  • Continually Improving Product

Mitchell T.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

User-Friendly/Labor-Saving But a Few Tech Hiccups

Likeliness to Recommend

5 /10

What differentiates Sendible from other similar products?

No clear differentiation beyond competitive pricing. Same feature-set as most social media management software options out there but may have an edge in terms of affordability and responsive/attentive customer service.

What is your favorite aspect of this product?

Calendar-interface for scheduling and posting was convenient, user-friendly tool for seeing all your future social posts in a quick glance.

What do you dislike most about this product?

At the time of implementation, we had numerous issues scheduling/posting dynamic content (i.e. GIFs, video) and issues cross-posting to certain platforms. Typically, the response was that these features were "under development" or a "platform-specific issue" that needed to be addressed by the social media platform itself. We eventually left for another service that didn't have these issues.

What recommendations would you give to someone considering this product?

Use free trial to see if service meet's your organization's social management needs before fully committing. I think they used to offer a month-long trial period.

Pros

  • Enables Productivity
  • Fair
  • Trustworthy
  • Efficient Service

Cons

  • Commodity Features

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