Sendible Customer Reviews 2026 | Social Media Management

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Sendible

Composite Score

8.4 /10

CX Score

8.7 /10

74 Reviews Write a Review

What is Sendible?

Manage all aspects of social media - from one place. Do strategic planning, scheduling, publishing, and tracking results without juggling endless tabs and spreadsheets. Manage social networks, schedule messages, engage your audiences, and measure ROI right from one, easy-to-use dashboard.

Company Details

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Awards & Recognition

Sendible won the following awards in the Social Media Management - Enterprise category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

9 Top Rated Capabilities

9 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

10 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

10 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

9 Top Rated Features

2022

Sendible Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sendible.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sendible?

0% Negative

5% Neutral

95% Positive

Pros

Effective Service
Acts with Integrity
Performance Enhancing
Inspires Innovation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

Social Media Channel Integration Outbound

Dashboards and Visualization

Social Asset Management

Campaign Execution

Social Moderation and Workflow Management

Social Post Archival

Sentiment Analysis

Contextual Analysis

Social Response Management

Trend Analysis

Vendor Capability Ratings

Average 84

Ease of Data Integration

Business Value Created

Ease of Implementation

Ease of Customization

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Also Featured in...

Social Media Monitoring & Listening

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Sendible Reviews

Role: Operations
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2024

Excellent Product!

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Ardila M.

Role: Industry Specific Role
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

My Honest Opinion About Sendible

Likeliness to Recommend

9 /10

What differentiates Sendible from other similar products?

With Sendible, we not only have the best social media management solution but it is also an amazing social media monitoring solution.

What is your favorite aspect of this product?

I like that Sendible is affordable It is very useful as a monitoring and management solution for business.

What do you dislike most about this product?

All the features of Sendible performs and no complaints.

What recommendations would you give to someone considering this product?

I recommend Sendible for being the best for managing and monitoring our pages.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Anjali G.

Role: Vendor Management
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2026

Growth-Driven Digital marketing rxpert

Likeliness to Recommend

7 /10

What differentiates Sendible from other similar products?

Post scheduling,unified inbox, analytics, collaborative,and reporting in one platformit suitable for solo users,small teams, and agencies alike rather than only one specific use case

What is your favorite aspect of this product?

My favourite (most usefull) Features white-label reporting & collaboration

What do you dislike most about this product?

Limitation with cartain social platform

What recommendations would you give to someone considering this product?

Clarify your primary use cases

Pros

Effective Service
Generous Negotitation
Friendly Negotiation
Appreciates Incumbent Status

Cons

Less Caring
Less Efficient Service
Vendor's Interest First

How We Deliver

Events

Sendible

What is Sendible?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Sendible Ratings

87 Likeliness to Recommend

1 Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Sendible?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Social Asset Management Ability to access visual asset library with access permissions and expiry dates to be used on social media.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Contextual Analysis Ability to use NLP, deep learning and semantic analysis to extract meaning from social posts.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Social Media Monitoring & Listening

Sendible Reviews

Excellent Product!

Likeliness to Recommend

Pros

Ardila M.

My Honest Opinion About Sendible

Likeliness to Recommend

Pros

Anjali G.

Growth-Driven Digital marketing rxpert

Likeliness to Recommend

Pros

Cons

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Since last award

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Since last award

Feature Ratings

Social Media Channel Integration Inbound

Social Media Channel Integration Outbound

Dashboards and Visualization

Social Asset Management

Campaign Execution

Social Moderation and Workflow Management

Social Post Archival

Sentiment Analysis

Contextual Analysis

Social Response Management

Trend Analysis

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Ease of Implementation

Ease of Customization

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support