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Sendible

Sendible

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Sendible
8.3 /10

What is Sendible?

Manage all aspects of social media - from one place. Do strategic planning, scheduling, publishing, and tracking results without juggling endless tabs and spreadsheets. Manage social networks, schedule messages, engage your audiences, and measure ROI right from one, easy-to-use dashboard.

Company Details


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Awards & Recognition

Sendible won the following awards in the Social Media Management - Enterprise category

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Sendible Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sendible.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sendible?

0% Negative
5% Neutral
95% Positive

Pros

  • Effective Service
  • Acts with Integrity
  • Performance Enhancing
  • Inspires Innovation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

89

Social Media Channel Integration Outbound

89

Social Asset Management

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Dashboards and Visualization

86

Social Post Archival

85

Sentiment Analysis

84

Social Response Management

83

Contextual Analysis

82

Trend Analysis

80

Vendor Capability Ratings

Average 84

Ease of Data Integration

88

Business Value Created

88

Ease of Implementation

88

Quality of Features

85

Ease of Customization

85

Usability and Intuitiveness

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

80

Vendor Support

77

Sendible Reviews

Simone S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to manage multiple social media platforms

Likeliness to Recommend

8 /10

What differentiates Sendible from other similar products?

Before I joined the company, no one felt comfortable posting to the various social media forums. This gave the team confidence that they were still maintaining an online presence without having to hire someone separately for the position.

What is your favorite aspect of this product?

In our organization, we had to manage a large number of channels and there wasn't a single way to manage all accounts in one place but after implementing Sendible we were able to resolve our issue by managing all changes through a unified place. First-rate analytics is one of my favorite Sendible features. Second, I appreciate the ability to collaborate, as it allows me to easily assist my teammates.

What do you dislike most about this product?

Instagram functionality, like most social media tools, isn't perfect, but nothing I've found is, as Instagram remains non-agency friendly. It is a costly tool, but the features make it worthwhile. The learning curve is a little slower than that of some of its competitors, but it has far more functionality than the majority of them.

What recommendations would you give to someone considering this product?

Sendible is great if you want a simple one-stop-shop for accessing your social media across multiple platforms. Posts are pre-scheduled, which automates posting and saves time. Sendible has an excellent resource center, which I have used numerous times during my year of using the platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Effective Service

Jeremy L.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Game changer platform for my organization

Likeliness to Recommend

9 /10

What differentiates Sendible from other similar products?

Sendible has excellent user-friendly applications and simple scheduling calendars that are integrated with several Social Media Platforms. My favorite feature is being able to view all of the accounts we manage in the Social Activity tab and pull old captions or hashtags.

What is your favorite aspect of this product?

I love everything about Sendible, but my favorite feature is the ability to schedule content directly into the platform and then adjust it for different platforms, which eliminates the need to write spreadsheets and upload it three or four times. As a result, we were able to save a substantial amount of time. Sendible enables me to manage all of our channels from a single resource-rich platform.

What do you dislike most about this product?

When we try to access more detailed profile information by clicking on individual accounts, the profile rarely loads. This information may be useful in determining how many followers an individual has and viewing other content they've posted. I don't see how italics or bold print affect the posts I schedule. If there is a solution, I haven't found it yet.

What recommendations would you give to someone considering this product?

Sendible is a powerhouse and proves a lifesaver for us due to several features. As it made it extremely easier to multiple accounts through a single space furthermore it also included a share button that allows agency clients and team members to quickly and easily share content, as well as a mobile app that provides on-the-go access to powerful monitoring, engagement, analytics, and more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Caring

Martin H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Less expensive social media management application

Likeliness to Recommend

8 /10

What differentiates Sendible from other similar products?

Sendible is less expensive and has the features that are most important to me. For example, we can create GMB posts using old tools, but we can't schedule them. One of the main reasons I switched to Sendible was because of this. I looked into the other options as well but ultimately decided that Sendible was the best fit for my needs.

What is your favorite aspect of this product?

I'm skeptical of the benefits of social media management platforms in general, believing that they encourage bad behavior for example, scheduling posts in advance to save time rather than using social media as a live, responsive, and engaging comms tool, or blasting out identical content to platforms with very different purposes and audiences.

What do you dislike most about this product?

The tool requires some prior knowledge that makes our newbie uncomfortable. Outside of Firefox, it appears that functionality is very limited. I've noticed glitches in a classic mode that force me to delete all of my services and start over.

What recommendations would you give to someone considering this product?

I believe Sendible can be easily customized. You can also make really effective changes to some services on the fly, which is very useful. Because of the user-friendly interface, this product is ideal for those who are not necessarily tech-savvy. Sendible is also useful when working with a group of writers or team members.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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