What is SendGrid Email Marketing?
Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SendGrid Email Marketing?
Pros
- Acts with Integrity
- Efficient Service
- Performance Enhancing
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Mobile Optimized
A/B Testing
Auto-Responders
Campaign Management
Basic Reporting and Analytics
Dynamic Content
Surveys and Polling
Segmentation
SPAM Compliance
Content Authoring
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Vendor Support
Quality of Features
Ease of Data Integration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
SendGrid Email Marketing Reviews
Dario A.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2022
is a good product but not cheap comparing to other
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
I think is very similar to other product but is not cheap as others
What is your favorite aspect of this product?
easy to use and a lot of funcionality
What do you dislike most about this product?
pricing... to expensive we use it for different purpose, also for sending survey
What recommendations would you give to someone considering this product?
is a good product but there is something better on the market
Pros
- Saves Time
- Inspires Innovation
- Appreciates Incumbent Status
- Helps Innovate
Kiara A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
SendGrid – A Professional Marketing Tool
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
It is simple, fat and easy to use and understand. It is quiet intuitive and fast. User can track how many people have opened their emails and when. The GUI is simple and neat for use. The integration is great with other applications.
What is your favorite aspect of this product?
It contains a number of templates which helps the user in creating the email. The customer support system is accurate and fast. It responses to people within 24 hours. It allows user to customize with negligible amount of interruptions.
What do you dislike most about this product?
The number of languages this platform operate in are less. It should add more languages so that higher number of people from different parts of world can use and understand it better. The documentation feature is limited.
What recommendations would you give to someone considering this product?
It should be available in various languages of the world. The documentation feature should be improved and made better. This would attract higher number of people.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Inspires Innovation
Tahmeem S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Reliable Email Campaign Companion
Likeliness to Recommend
What differentiates SendGrid Email Marketing from other similar products?
It offers great scalability to a growing list of email recipients. Also integration with CRM is a lot easier without having to use Zapier API.
What is your favorite aspect of this product?
Sendgrid is a very reliable product, it never let me down in crucial stages when I needed the email campaign to be working with high level of precision. The tracking metrics of the emails are crucial insights to the effectiveness of the campaigns.
What do you dislike most about this product?
Customization options are lesser in Sendgrid in comparison to the other solutions available in the market. For running highly targeted campaigns, I needed to get it custom coded, which Sendgrid can not facilitate.
What recommendations would you give to someone considering this product?
Although the free version of Sendgrid lets you do 100 emails per day, you will need to get the full version for enhancing compatibility of this tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
