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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Synthia M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

With Semrush researching keywords is a success

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

I got the most out of my time with Semrush, and it was a fantastic time for me. I've used other tools like it in the past, but Semrush's extensive features make it my favorite.

What is your favorite aspect of this product?

SEMRush is an all-inclusive SEO SaaS tool. The software includes a plethora of tools, including the ability to conduct keyword research, perform SERP analysis, locate backlinks, and more.

What do you dislike most about this product?

We are totally satisfied with Semrush and do not see any criticism.

What recommendations would you give to someone considering this product?

An easy-to-navigate, comprehensive search engine that yields useful results for me and every department in my company. I recommend it 100%

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sherlyn D.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Semrush is equal to being a champion in marketing

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

When it comes to marketing analysis, Semrush provides all the tools you need to get the most out of your website. Understanding the state of your social media channels might inform your marketing approach.

What is your favorite aspect of this product?

Semrush provides the resources necessary for effective work in the digital sphere. We've been using their keyword tracking tool, and it's helped us beat out a lot of our rivals and expand our business.

What do you dislike most about this product?

Analytics for social media platforms need to be refined, and the performance metrics dashboard is not the easiest to use. Increasing the effectiveness of the technology will necessitate stronger third-party integrations.

What recommendations would you give to someone considering this product?

Using Semrush, the lives of all marketers will become simpler. In addition to helping with search engine optimization, it also aids with paid marketing by providing competition knowledge and recommending keyword gaps.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Angelica B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Semrush helps us with our content marketing

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

We use this program to correct and perfect all the SEO of our content marketing. It is quite a useful tool, which has helped us to have better positioning in our web pages, our blog and advertising campaigns, as it provides us with real time data of web pages, organic positions, keywords and much more.

What is your favorite aspect of this product?

It has a complete mapping of the entire customer journey through our web pages, so we can know which sections attract the most traffic. Its SEO management is great, as it allows us to make all the corrections to our articles for the blog and have the keywords, which position our website and all our services.

What do you dislike most about this product?

It takes time to get to know the program, since its learning curve is a little high, but certainly all the effort and time invested is worth it, as it is a very complete program. It may also seem a little expensive for some companies, especially if they are starting, but it is worth the cost, because it has very useful tools that will boost your web pages.

What recommendations would you give to someone considering this product?

SEOs and marketers can use Semrush to analyze their marketing funnels and understand how a website performs in the current situation. You can learn everything about your website to approach and develop your marketing strategy on different levels. Easy to use dashboard and understand every part of the website.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Inspires Innovation

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