What is Second Nature?
Scale up your sales coaching with Second Nature’s sales coaching software. It provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Second Nature?
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Custom Scorecard Templates
Collaboration
Dashboards, Analytics and Reporting
Coaching Records
Gamification
Application Integration
LMS Integration
Coaching Notes
Video Practice
AI Simulation Training
AI Feedback
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Second Nature Reviews
- Role: Operations
- Industry: Education
- Involvement: Initial Implementation
Submitted Nov 2022
Fantastic product. Ease of use and scalability
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Felt Foolish at First, But I Soon Saw the Value
Likeliness to Recommend
Pros
- Effective Service
- Saves Time
- Respectful
- Caring
Athena A.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Initial Implementation
Submitted Jul 2022
Easy to use and motivates.
Likeliness to Recommend
What differentiates Second Nature from other similar products?
It is something just simply not seen before. I love using it in the morning to get into the selling mood.
What is your favorite aspect of this product?
Everything. She gets my head in the right space to sell all day. I love using Jenny.
What do you dislike most about this product?
The hang ups are a bit much, yet understandable. Jenny isn't too personalized yet. And the feedback is a little inconsistent. I ace it sometimes and others she doesn't say that I am saying things I've said.
What recommendations would you give to someone considering this product?
Just keep practicing.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Less Generous
- Under Delivered
