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Samsara Inc

Samsara

Composite Score
8.3 /10
CX Score
8.3 /10
Category
Samsara
8.3 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details


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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

95 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 83

GPS Tracking

89

Asset Management

84

Vehicle Management

83

Driver Management

82

Fuel Management

81

Fleet Maintenance

79

Dispatch Management

75

Cargo Management

72

Vendor Capability Ratings

Average 83

Breadth of Features

87

Ease of Implementation

87

Quality of Features

86

Usability and Intuitiveness

85

Business Value Created

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Ease of Data Integration

82

Ease of IT Administration

81

Ease of Customization

80

Vendor Support

79

Samsara Reviews

Abdurahman K.

  • Role: Operations
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

Its all in one

What is your favorite aspect of this product?

Gps and Drivers logbook

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Best and easy to use

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Slower Product Innovation

Diego N.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Product of the future!

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

Very simple to use and when needs help, proper departments will help out immediately.

What is your favorite aspect of this product?

The easy on going of the platform.

What do you dislike most about this product?

Basically, nothing!! Very easy to get around

What recommendations would you give to someone considering this product?

Go for something trustworthy and easy to use, go with Samsara

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Alexandria M.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use, but a little complicated

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

It use to be their willingness to come up with new innovations to work with us.

What is your favorite aspect of this product?

Connecting to our other programs.

What do you dislike most about this product?

The fact that we dont always get a good answer. Sometimes just a workaround instead of a solution.

What recommendations would you give to someone considering this product?

Test it and verify it works for all of your needs.

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Trustworthy