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Samsara Logo Award Winner Product Badge
Samsara Inc

Samsara

Composite Score
8.3 /10
CX Score
8.3 /10
Category
Samsara
8.3 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details


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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

95 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 83

GPS Tracking

89

Asset Management

84

Vehicle Management

83

Driver Management

82

Fuel Management

81

Fleet Maintenance

79

Dispatch Management

75

Cargo Management

72

Vendor Capability Ratings

Average 83

Breadth of Features

87

Ease of Implementation

87

Quality of Features

86

Usability and Intuitiveness

85

Business Value Created

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Ease of Data Integration

82

Ease of IT Administration

81

Ease of Customization

80

Vendor Support

79

Samsara Reviews

Bethany B.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use, extremely helpful for dispatch

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

ease of gps tracking, maint alerts

What is your favorite aspect of this product?

fault code / gps

What do you dislike most about this product?

nothing really to dislike

What recommendations would you give to someone considering this product?

extremely useful for transportation in any form/

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

jimmy L.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

The best out of all GPS products for your fleet!

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

Easy to use and in real time.

What is your favorite aspect of this product?

Real time don't have to wait.

What do you dislike most about this product?

Takes a long time to download videos.

What recommendations would you give to someone considering this product?

Ask for a trial like they gave me and see what it can do for you!.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Monica A.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Very easy to use very accurate

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

This product is worth every penny

What is your favorite aspect of this product?

the gps works great easy to use

What do you dislike most about this product?

I have no complaints

What recommendations would you give to someone considering this product?

Perfect for tracking your fleet

Pros

  • Effective Service
  • Security Protects
  • Continually Improving Product
  • Reliable