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Samsara Inc

Samsara

Composite Score
8.9 /10
CX Score
8.8 /10
Category
Samsara
8.9 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details


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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

99 Plan to Renew

76 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

3% Negative
11% Neutral
86% Positive

Pros

  • Respectful
  • Helps Innovate
  • Acts with Integrity
  • Appreciates Incumbent Status

Feature Ratings

Average 87

GPS Tracking

92

Asset Management

89

Vehicle Management

87

Driver Management

87

Dispatch Management

85

Fleet Maintenance

83

Fuel Management

82

Cargo Management

81

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Usability and Intuitiveness

85

Breadth of Features

85

Quality of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Vendor Support

82

Availability and Quality of Training

81

Business Value Created

81

Product Strategy and Rate of Improvement

80

Ease of Customization

78

Samsara Screenshots

Samsara Videos

Samsara Reviews

Stefan T.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

Reliable Platform for Fleet Compliance

Likeliness to Recommend

9 /10

What differentiates Samsara from other similar products?

What I believe truly differentiates Samsara are the people behind the software - the technicians and the account management teams. They are very prompt, professional and consistently pleasant to work with!

What is your favorite aspect of this product?

Again, my favorite aspect is the people behind the software, combined with the easy-to-use intuitive platform which makes day-to-day operations much easier.

What do you dislike most about this product?

There are occasional minor kinks that need to be worked out, but with the help of the support team, they are usually resolved without much issue.

What recommendations would you give to someone considering this product?

I would absolutely recommend taking the time to fully explore and understand all the features during onboarding to get the most from Samsara!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Eric A.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

Samsara is essential to our daily operations.

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

We have never used any other product. We were fortunate to find Samsara on our first attempt with this type of technology.

What is your favorite aspect of this product?

We can add same day jobs to our technicians as we know where they are at all times. We can coach also coach them same day on speed, turning, breaking, accelerating etc. The crash notification is invaluable for an immediate response to critical situations. We can also instruct our technicians to service their vehicle in a timely manner from the device notifications as it will forward any vehicle error codes.

What do you dislike most about this product?

There is nothing to dislike. It is a simple device to install, activate and monitor.

What recommendations would you give to someone considering this product?

Try this product first before you try any others. You will not be dissapointed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chris R.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

Best software to optimized crew efficiency.

Likeliness to Recommend

9 /10

What differentiates Samsara from other similar products?

Reports that provide safety data and utilization against industry benchmarks.

What is your favorite aspect of this product?

The best feature is the live tracking of assets in the field and their trip history.

What do you dislike most about this product?

Only bug is that I get auto bumped off the app and need to reset my password often.

What recommendations would you give to someone considering this product?

For a total fleet management software, Samsara covers all bases for any company.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Saves Time

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