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Samsara Logo Award Winner Product Badge
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Samsara Inc

Samsara

Composite Score
8.8 /10
CX Score
8.7 /10
Category
Samsara
8.8 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details


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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

3
Since last award

99 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

3% Negative
12% Neutral
85% Positive

Pros

  • Respectful
  • Security Protects
  • Helps Innovate
  • Reliable

Feature Ratings

Average 86

GPS Tracking

91

Asset Management

87

Vehicle Management

87

Driver Management

86

Dispatch Management

83

Fuel Management

81

Fleet Maintenance

81

Cargo Management

80

Vendor Capability Ratings

Average 81

Breadth of Features

85

Usability and Intuitiveness

84

Ease of Implementation

84

Quality of Features

82

Ease of Data Integration

81

Business Value Created

81

Ease of IT Administration

81

Vendor Support

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Samsara Screenshots

Samsara Videos

Samsara Reviews

Greg B.

  • Role: Operations
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Very pleased with the everyday features of product

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

Camera notification

What is your favorite aspect of this product?

Camera alerts

What do you dislike most about this product?

Some times takes time to load

What recommendations would you give to someone considering this product?

Very useful when managing a fleey

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Effective Service

Sulaiman S.

  • Role: Finance
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Samsara ELD software is an excellent choice!

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

The costs of the software.

What is your favorite aspect of this product?

24-hour monitoring

What do you dislike most about this product?

Nothing really.

What recommendations would you give to someone considering this product?

This technology is a must have for any company working in the Transportation industry.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tod R.

  • Role: Operations
  • Industry: Shipping
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Good product, poor customer connections.

Likeliness to Recommend

6 /10

What differentiates Samsara from other similar products?

Poor relationship with customers.

What is your favorite aspect of this product?

Dashcam quality of footage

What do you dislike most about this product?

Comparability and installation is getting more challenging and sometimes difficult. No longer a simple plug n play.

What recommendations would you give to someone considering this product?

Test other options available from other companies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Client Friendly Policies

Cons

  • Less Effective Service
  • Less Caring
  • Less Efficient Service

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