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Samsara Logo Award Winner Product Badge
Samsara Logo Award Winner Product Badge
Samsara Inc

Samsara

Composite Score
8.8 /10
CX Score
8.7 /10
Category
Samsara
8.8 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details


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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

3
Since last award

99 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

3% Negative
12% Neutral
85% Positive

Pros

  • Respectful
  • Security Protects
  • Helps Innovate
  • Reliable

Feature Ratings

Average 86

GPS Tracking

91

Asset Management

87

Vehicle Management

87

Driver Management

86

Dispatch Management

83

Fuel Management

81

Fleet Maintenance

81

Cargo Management

80

Vendor Capability Ratings

Average 81

Breadth of Features

85

Usability and Intuitiveness

84

Ease of Implementation

84

Quality of Features

82

Ease of Data Integration

81

Business Value Created

81

Ease of IT Administration

81

Vendor Support

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Samsara Screenshots

Samsara Videos

Samsara Reviews

Leroy S.

  • Role: Industry Specific Role
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

The basic use of the system is easy. Great product

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

The other products that I tested failed in what they promised their products could do. Samsara product did extremely well with the promises given at time of testing. I tested the system in multiple types of vehicles from pickup trucks to tractor trailers.

What is your favorite aspect of this product?

My favorite is the accessibility of excessing the videos from the system. I handle any driving complaints, vehicle damage, and vehicle collisions. Video is extremely beneficial is providing the true nature of the events and not what one person says over what the driver says. Insurance companies have been extremely pleased with videos and cases handled and closed in less than half the time they use to.

What do you dislike most about this product?

The only thing I dislike is that the system shows some alerts that do not yet exist. example- running a red signal and lane departure. But other than that, i am extremely please with the system.

What recommendations would you give to someone considering this product?

I would suggest they contact a current user to obtain some information. I would also suggest to them to do exactly what I did and test multiple companies and see what best fits them.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Vickey W.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

User Friendly, great customer service innovative

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

Customer serviced, help topics, and warranty

What is your favorite aspect of this product?

HOS features

What do you dislike most about this product?

AI is to stringent

What recommendations would you give to someone considering this product?

HOS features help manage compliance and camera features are incredible.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2026

Has a lot of tools but takes a lot of work

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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