What is Samsara?
Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
94 Likeliness to Recommend
1
Since last award
98 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Samsara?
Pros
- Transparent
- Reliable
- Includes Product Enhancements
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
GPS Tracking
Vehicle Management
Driver Management
Asset Management
Fleet Maintenance
Dispatch Management
Fuel Management
Cargo Management
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Samsara Screenshots
Samsara Videos
Samsara Intelligence: AI to Keep the World Running
Customer Spotlight: Mohawk Industries
Customer Spotlight: The City of New Orleans EMS
Safety on the Road with Samsara AI Insights
What Drivers Love About Samsara
Customer Spotlight: Rasmussen Group
Samsara Coaching
Samsara Driver App
Samsara Fleet Summary
Safety Inbox
Video Retrieval
Samsara Reviews
Greg B.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Jun 2025
Very pleased with the everyday features of product
Likeliness to Recommend
What differentiates Samsara from other similar products?
Camera notification
What is your favorite aspect of this product?
Camera alerts
What do you dislike most about this product?
Some times takes time to load
What recommendations would you give to someone considering this product?
Very useful when managing a fleey
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Effective Service
Sulaiman S.
- Role: Finance
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jun 2025
Samsara ELD software is an excellent choice!
Likeliness to Recommend
What differentiates Samsara from other similar products?
The costs of the software.
What is your favorite aspect of this product?
24-hour monitoring
What do you dislike most about this product?
Nothing really.
What recommendations would you give to someone considering this product?
This technology is a must have for any company working in the Transportation industry.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tod R.
- Role: Operations
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Jun 2025
Good product, poor customer connections.
Likeliness to Recommend
What differentiates Samsara from other similar products?
Poor relationship with customers.
What is your favorite aspect of this product?
Dashcam quality of footage
What do you dislike most about this product?
Comparability and installation is getting more challenging and sometimes difficult. No longer a simple plug n play.
What recommendations would you give to someone considering this product?
Test other options available from other companies.
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Client Friendly Policies
Cons
- Less Effective Service
- Less Caring
- Less Efficient Service