What is Salsify?
Salsify helps thousands of brand manufacturers, distributors, and retailers in over 140 countries collaborate to win on the digital shelf. The company’s Product Experience Management (PXM) platform enables organizations to centralize all of their product content, connect to the commerce ecosystem, and automate business processes in order to deliver the best possible product experiences across every selling destination. Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and ASICS, as well as retailers and distributors such as DoorDash, E.Leclerc, Carrefour, Metro, and Intermarché use Salsify every day to drive efficiency, power growth, and lead the digital shelf
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
100 Plan to Renew
74 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salsify?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Acts with Integrity
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Business Process Automation
Data Export
Master Record Management
Omni-Channel Information Delivery
Advanced Search and Filtering
Role-Based Access Management
Workflow and Approval Management
Integration
Product Categorization & Relationships
Data Syndication
Digital Asset Management
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Breadth of Features
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Salsify Videos
Salsify Reviews
Joanne H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2022
Easy to use, great pricing
Likeliness to Recommend
What differentiates Salsify from other similar products?
Salsify provides a lot more insight to our items and how it looks online. It allows is to analyze each of our item online and making sure our listings are A+ for the customers.
What is your favorite aspect of this product?
I love how easy it is to maneuver around the tool and there are a lot of trainings videos and webinars to continue to educate users.
What do you dislike most about this product?
For the insight report, although it is very helpful, data are not always accurate. This cause a lot of issues when we audit our listings since we cannot rely on the information entirely. Also, I am hoping they can provide more insight into the the items that are showing up online. For instance, data indicating if the customers have watched the video online using what device, and if they are clicking on the images.
What recommendations would you give to someone considering this product?
This tool is great in terms of storing digital assets and publish enhanced content to certain customers. If you are looking to enhance your content score and ensure your listing is SEO, this is a great tool.
Pros
- Trustworthy
- Respectful
- Client Friendly Policies
- Acts with Integrity
Cons
- Charges for Enhancements
- Role: Sales Marketing
- Industry: Retail
- Involvement: Vendor Management and Renewal
Submitted Jun 2022
Great tool, once set up correctly
Likeliness to Recommend
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Inspires Innovation
Jonathan K.
- Role: Information Technology
- Industry: Apparel
- Involvement: IT Leader or Manager
Submitted Jun 2022
Expensive To Make Changes and Customizations
Likeliness to Recommend
What differentiates Salsify from other similar products?
It is somewhat "entry level" for a product syndication SAAS, which is a blessing if you want to get up and running quickly.
What is your favorite aspect of this product?
Its uptime is high, which ensures my team can continue to use it.
What do you dislike most about this product?
The expensive aspects of requesting the simplest changes to the product schema, how everything is a sales call, and they are just looking to make money off their clients, not solve their problems.
What recommendations would you give to someone considering this product?
Think about how you plan on scaling your business before signing the contract, and be sure to completely document every aspect of the integration, as they will not be able to help you if you request a technical deep dive without spending tens of thousands of dollars for the privilege.
Pros
- Respectful
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Inhibits Innovation
- Less Generous
- Charges for Enhancements
