Salsify Customer Reviews 2026 | Product Information Management

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Salsify

Composite Score

7.0 /10

CX Score

7.2 /10

110 Reviews Write a Review

What is Salsify?

Salsify helps thousands of brand manufacturers, distributors, and retailers in over 140 countries collaborate to win on the digital shelf. The company’s Product Experience Management (PXM) platform enables organizations to centralize all of their product content, connect to the commerce ecosystem, and automate business processes in order to deliver the best possible product experiences across every selling destination. Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and ASICS, as well as retailers and distributors such as DoorDash, E.Leclerc, Carrefour, Metro, and Intermarché use Salsify every day to drive efficiency, power growth, and lead the digital shelf

Company Details

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Awards & Recognition

Salsify won the following awards in the Product Information Management category

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0 Top Rated Capabilities

3 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

6 Top Rated Features

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

7 Top Rated Features

2022

Salsify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salsify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salsify?

3% Negative

19% Neutral

78% Positive

Pros

Respectful
Performance Enhancing
Enables Productivity
Acts with Integrity

Cons

Under Delivered

Feature Ratings

Average 77

Business Process Automation

Data Export

Master Record Management

Omni-Channel Information Delivery

Advanced Search and Filtering

Role-Based Access Management

Workflow and Approval Management

Integration

Product Categorization & Relationships

Data Syndication

Digital Asset Management

Vendor Capability Ratings

Average 76

Business Value Created

Availability and Quality of Training

Breadth of Features

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Salsify Videos

Salsify Reviews

Madhu D.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Salsify: Features and limitations

Likeliness to Recommend

9 /10

What differentiates Salsify from other similar products?

Salsify is a cloud-based solution for product content management. It offers multi-channel distribution of product information.

What is your favorite aspect of this product?

Salsify has analytics and insights that improve digital experience and sales.

What do you dislike most about this product?

Salsify has limited integration with some third party platforms.

What recommendations would you give to someone considering this product?

One needs to assess the level of customization and flexibility offered by Salsify and determine whether it will met their specific needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Joaquin H.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Manages workflow and e-commerce.

Likeliness to Recommend

9 /10

What differentiates Salsify from other similar products?

One of the most similar software to Salsify is Plytix, because in the same way it helps to create an automated work, using a solution for electronic commerce in our organization, its cost is low, which is why it is the platform with the most similarity, that we have used to Salsify, both in functions as in implementation and price.

What is your favorite aspect of this product?

It provides us with a much more pleasant Software as a service. allows us to create an automated workflow. We have created a good experience in the realization of our electronic commerce. It has provided us with a great knowledge base for our learning.

What do you dislike most about this product?

its price is not high so we have not had any inconvenience, it has worked positively in our organization.

What recommendations would you give to someone considering this product?

I recommend it for the quality of its functions, the price of its service is accessible for growing companies and create a catalog of all products instantly.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Bartosz P.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

necessary in your company

Likeliness to Recommend

8 /10

What differentiates Salsify from other similar products?

Only used salsify. But based on my knowledge it is very user friendly

What is your favorite aspect of this product?

very easy to learn

What do you dislike most about this product?

time of response support team

What recommendations would you give to someone considering this product?

it would definitely help your team

Pros

Helps Innovate
Efficient Service
Caring
Respectful

How We Deliver

Events

Salsify

What is Salsify?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Data Quadrant Champion

Salsify Ratings

86 Likeliness to Recommend

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+75 Net Emotional Footprint

How much do users love Salsify?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Business Process Automation The use of technology (AI, NLP, Machine Learning or others) to automate processes throughout an organization, which can help in changing product details.

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Salsify Videos

Salsify Reviews

Madhu D.

Salsify: Features and limitations

Likeliness to Recommend

Pros

Joaquin H.

Manages workflow and e-commerce.

Likeliness to Recommend

Pros

Bartosz P.

necessary in your company

Likeliness to Recommend

Pros

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Schedule Your Call

1
Since last award

Feature Ratings

Business Process Automation

Data Export

Master Record Management

Omni-Channel Information Delivery

Advanced Search and Filtering

Role-Based Access Management

Workflow and Approval Management

Integration

Product Categorization & Relationships

Data Syndication

Digital Asset Management

Vendor Capability Ratings

Business Value Created

Availability and Quality of Training

Breadth of Features

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement