This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
Salesforce Starter Logo
Salesforce Starter Logo
Salesforce.com Inc

Salesforce Starter

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Salesforce Starter
8.1 /10

What is Salesforce Starter?

Sell more at record speed with Starter (formerly Sales Cloud Essentials) — and leave data entry in the dust. With Salesforce, speed, intelligence, and personalization doesn't stop at the desktop. Access and update your data anytime with the Salesforce mobile app. Easily follow up on leads, identify key contacts, and more. See an easy, customizable view of of all your sales details in Lightning, the latest version of Salesforce.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Salesforce Starter won the following awards in the Customer Relationship Management - Small Business category

Filter By

Salesforce Starter Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Starter.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Starter?

2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Altruistic
  • Security Protects

Feature Ratings

Average 83

Sales Management

86

Lead Management

85

Account and Contact Management

84

Customer Service Management

82

Activity and Workflow Management

82

Mobile

82

Analytics and Reporting

81

Collaboration

79

Marketing Management

79

Quote Contract and Proposal

78

Telephony and Call Center Management

76

Vendor Capability Ratings

Average 81

Ease of Customization

84

Business Value Created

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Quality of Features

79

Vendor Support

79

Ease of IT Administration

78

Salesforce Starter Reviews

Kellene C.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Awesome Product

Likeliness to Recommend

10 /10

What differentiates Salesforce Starter from other similar products?

It is one of the best systems I have seen to set up clients and vendors

What is your favorite aspect of this product?

I love that the steps to add clients are through, precise and whenever you need help they are able to assist in the department

What do you dislike most about this product?

Sometimes there are a few delays with the vendor setup

What recommendations would you give to someone considering this product?

If you want an easy way to add new vendors or update you vendor/client system look no further and try this product!

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Ayesha A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Its a great software for sales!

Likeliness to Recommend

7 /10

What differentiates Salesforce Starter from other similar products?

Has a variety of features embedded in the product which makes it easier to work.

What is your favorite aspect of this product?

its a one stop shop

What do you dislike most about this product?

tooo many options (drop downs) to choose from when gathering data

What recommendations would you give to someone considering this product?

Great product!

Pros

  • Enables Productivity
  • Unique Features
  • Respectful
  • Helps Innovate

Gustavo P.

  • Role: Operations
  • Industry: Media
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Dec 2022

Amazing product for CX operations

Likeliness to Recommend

10 /10

What differentiates Salesforce Starter from other similar products?

Quality of the reports, easy to create queues and personal dashboards

What is your favorite aspect of this product?

Dashboards and quality of the reports

What do you dislike most about this product?

Very hard to track email SLA

What recommendations would you give to someone considering this product?

Design a project of how to reply offline emails and track the SLA

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Saves Time

Most Popular Salesforce Starter Comparisons